Lead Fire Alarm Technician

Guardian Fire Protection Services, LLC; Norfolk (VA); On-site; USD 38,572 - 57,859; Full time

Benefits offered by this job

401K with company match

Medical, Dental, Vision Insurance

Short/Long Term Disability

Job summary

Professional Fire Protection is seeking a Lead Fire Alarm Technician in Norfolk, VA to service, inspect, and repair fire alarm systems for commercial customers. The role requires on-call availability and the ability to work from ladders and lifts, with experience in FM200/Halon systems a plus.

Candidates should have a minimum of 3 years driving experience, a valid license, and knowledge of Simplex, Notifier, and Fire-Lite brands.

Qualifications

• Valid Driver's License with 3 or less points required.
• Minimum of 3 years licensed driving experience required.
• NICET certification preferred, but not required.
• FM200 and Halon knowledge is a plus but not required.
• Functional knowledge to test and service fire alarm brands: Simplex, Notifier and Fire-Lite.
• Willingness to be on-call when scheduled.
• Must be able to climb ladders and lift up to 70 lbs.
• Strong written and verbal communication; detailed service write-ups.

Responsibilities

• Test and inspect fire alarm systems in commercial buildings.
• Respond to service requests, diagnose malfunctions, and repair or replace equipment to meet standards.
• Perform NFPA and local code compliant testing and inspection of fire alarm systems.
• Prepare accurate and timely inspection and service reports.

Skills

Driver license

Driving experience

NICET certification

FM200 knowledge

Fire alarm brands

On-call availability

Ladder work

Physical strength

Customer communication

Service documentation

Job description

About The Company

Professional Fire Protection is an affiliated company of Guardian Fire Protection and trusted provider of fire protection and life safety solutions, proudly serving businesses throughout the Richmond and Norfolk regions of Virginia and Eastern North Carolina since 2003. Headquartered in Norfolk, with additional locations in Ashland and Chester, Professional Fire delivers comprehensive, end‑to‑end services including system design, installation, inspection, testing, monitoring, and repair. Our expertise spans fire sprinkler systems, fire alarms, special hazards and kitchen fire suppression, fire pumps, range hood and paint booth suppression, and integrated fire and security monitoring. Known for quality workmanship, responsive service, and a strong safety‑first culture, Professional Fire is driven by a team of skilled professionals committed to protecting people, property, and communities.

About The Opportunity

Professional Fire is seeking a Lead Fire Alarm Technician based out of our Norfolk, VA office location with special hazards, FM200 preferably with a minimum of 5 years' experience and a NICET certification would be a plus. This position requires the ability to service, inspect and repair Fire Alarm systems for established commercial customers on a scheduled basis and must be available for on call rotation.

Compensation

• Hourly pay; rate is dependent on candidate's experience
• Potential Quarterly Bonuses
• Any hours worked between 6 pm and 5 am, paid at the time and half rate for every day of the week
• Paid 4 hour minimum at the time and half rate for emergency service calls
• Paid 4 hour minimum at the double time rate for emergency services calls on recognized holidays, in addition to 8 hours of holiday pay at the regular rate
• $3,000 Sign-On Bonus!

Job Duties

• Testing and Inspecting fire alarm systems in commercial buildings.
• Responding to service requests, diagnose system malfunctions of fire alarms and adjust, repair or replace equipment as needed to bring into compliance.
• Fire Alarm System testing and inspection per NFPA and local code standards.
• Preparing accurate and timely inspection and service reports

Qualifications

• Valid Driver's License with 3 or less points is required.
• Minimum of 3 years licensed driving experience is required.
• Advance knowledge of diagnostics and system repair preferred but not required.
• NICET certification preferred, but not required.
• Minimum of 2 years hands on experience.
• Experience performing special hazard suppression system inspection and repair a plus but not required (FM200 and Halon).
• Functional knowledge to test and service the following fire alarm brands: Simplex, Notifier and Fire-Lite.
• Ability to be available on-call when scheduled.
• Must be comfortable working on ladders 6 to 12ft and on lifts..
• Ability to lift up to 70lbs, to work overhead and in unusual or small spaces such as attics and crawl spaces.
• Skills to communicate well with customers and explain the work being done and any repairs that are necessary.
• Skills to write well and be very detailed in your write up on service work.
• Must be well organized and be able to keep track of service tickets and process all required documents for each service performed.

Benefits

• 401K with a company match
• Medical, Dental and Vision Insurance
• Company paid Short Term Disability
• Company paid Long Term Disability
• Company paid Life and AD&D insurance
• Pre-tax accounts for health and dependent care
• Aflac
• Vacation and Personal time
• Paid holidays
• Tuition Reimbursement

Professional Fire Protection Systems is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.