Lead Field Tech

Alliant Energy; Fond du Lac (WI); On-site; USD 59,000 - 66,000; Full time

Job summary

Alliant Energy is seeking a Lead Field Technician in Fond du Lac, WI. The role supervises customer care field work and coordinates field technicians to ensure safe, compliant service delivery.

The position requires a valid driver's license and the ability to obtain Operator Qualification. It focuses on reliability, teamwork, and timely response to service issues, with a strong emphasis on safety and quality.

Qualifications

• High School Diploma or GED equivalent.
• Ability to obtain Operator Qualification (OQ) in required tasks.
• Ability to perform the physical requirements of the job.

Responsibilities

• Supervise and perform customer care field work.
• Schedule and oversee field technicians and others.
• Assist in hiring, promotion and development decisions.
• Plan and budget with the supervisor.
• Investigate and fix gas/electric service issues.
• Repair gas leaks on the company’s side of the meter.

Skills

Mechanical aptitude

OQ qualification

Physical endurance

Team collaboration

Education

High School Diploma or GED

Job description

Grow your career with Alliant Energy!At Alliant Energy, our purpose is to serve customers and build stronger communities. Our employees make a difference every day by using their personal energy to bring this purpose to life.Union Details (If applicable)IBEW Local 965Seniority Group (Local 965 Only) and Business UnitFond Du Lac, Operations-WI Energy Del WPLNumber of Positions Available1Salary GradeU101427Career BandLeadJob CodeJ05095Residency RequirementTravel time from your primary residence to your assigned headquarters must be 25 minutes or less under normal driving conditions.Pay Range$42.77 - $48.06Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs. Information on these benefit programs is available on our Careers site.Job DescriptionJob SummarySupervises and performs customer care work.What you will doPerform all the duties of a field technician.Schedule, supervise and participate in work performed by field technicians and other employees assigned to customer care related work.Assist the salaried supervisor and make recommendations regarding hiring, promotion and development of employees supervised by the Lead Field Technician position.Assist the salaried supervisor in planning and budgeting.Requisition and maintain an adequate and accurate level of utility-related equipment and related material.Check electric and gas service installations for compliance with WP&L service rules and applicable codes.Investigate and correct (when possible) customers' electric and gas service problems and/or advise customer of corrections needed.Repair gas leaks on the company’s side of the meter including threaded connections above ground and below ground. May wrap service risers and pipe. Relight gas pilots. Install gas piping, including cutting and threading of pipe of the company’s and customer’s side of the meter.Assist employees in analyzing and correct gas and electric equipment problems.Train customer care employees and others assigned to customer care work.Assure that work performed conforms to established procedures, practices and safety rules.Maintain accurate records and prepare reports as required.Perform other duties which are related, similar or incidental to this position.Education RequirementsHigh School Diploma or GED equivalentOther RequirementsMust possess a valid driver’s license.This position is subject to DOT drug and alcohol testing requirements under 49 CFR Part 40 and PHMSA regulations (Part 199).Knowledge, Skills, and AbilitiesProven mechanical aptitude and skills to perform gas and electric service type of work.Ability to become qualified and retain qualifications in all required Operator Qualification (OQ) tasks.Ability to perform the physical requirements of the job and neat appearance.Ability to work effectively in a collaborative and inclusive work environment.Key SkillsOur people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.Our ValuesLive Safety. Everyone. Always | Make Things Better | Care For Others | Do The Right Thing | Act For Tomorrow | Think Beyond. Be BoldAlliant Energy and its subsidiaries are committed to creating a culture of belonging and is proud to be an Equal Opportunity Employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other basis prohibited by law.Disclaimer:The above information on this description has been crafted to indicate the general nature and level of work performed by employees within this classification. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.Applicants in need of a reasonable accommodation for any part of the hiring process, please email [e-mail] End Date:September 11, 2026