Lead Field Service Technician
Honeywell INC.
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Benefits offered by this job
Job summary
Honeywell Lead Field Service Technician in Redmond, WA, will deliver high-quality service by evaluating, testing, and maintaining combustion systems at customer sites. You will travel 70-80% domestically and internationally, providing expert field support and maintenance.
The role reports to Field Service Manager and requires strong technical skills, problem-solving, and the ability to work independently in the field with a remote work setup.
Qualifications
- 3+ years field service or technical support roles.
- 3+ years knowledge of electronic, mechanical, or software systems relevant to Honeywell products (PLC knowledge a plus).
- 3+ years experience inspecting complex technical equipment.
- Experience using diagnostic tools and service management software tools.
- Valid driver's license.
- Willingness to travel 70–80% domestically and internationally.
Responsibilities
- Perform testing, maintenance, and preventative maintenance of combustion systems and equipment at customer sites after Honeywell training.
- Identify and resolve technical issues to ensure safe system performance, efficiency and reliability.
- Provide technical support and guidance to customers in the field.
- Document service activities and maintain accurate records of work performed.
- Collaborate with cross-functional teams to support continuous improvement and customer satisfaction initiatives.
Skills
Education
Tools
Job description
As a Lead Field Service Technician here at Honeywell, you will play a critical role in delivering high-quality service and support to our customers by evaluating, testing, and maintaining complex combustion systems and equipment. You will utilize your technical expertise to identify issues and provide exceptional customer service in the field. You will report directly to our Field Service Manager, and you will work out of our Redmond, WA location on a Remote work schedule.
As a Lead Field Service Technician here at Honeywell, you will play a critical role in delivering high-quality service and support to our customers by evaluating, testing, and maintaining complex combustion systems and equipment. You will utilize your technical expertise to identify issues and provide exceptional customer service in the field.
You will report directly to our Field Service Manager, and you will work out of our Redmond, WA location on a Remote work schedule.
As the Lead Field Service Technician, you will impact customer satisfaction and operational efficiency by ensuring timely and effective resolution of service requests, supporting continuous improvement initiatives, and maintaining strong relationships with customers and internal teams. You'll work remotely for our Honeywell facility at various customer locations. Travel is a must, expect 70% to 80% travel requirements.
- After proper Honeywell-specific training, you will be expected to perform testing, maintenance, and preventative maintenance of combustion systems and equipment at customer sites.
- Identify and resolve technical issues to ensure safe system performance, efficiency and reliability.
- Provide technical support and guidance to customers in the field.
- Document service activities and maintain accurate records of work performed.
- Collaborate with cross-functional teams to support continuous improvement and customer satisfaction initiatives.
- Minimum of 3+ years of experience in field service or technical support roles.
- 3+ years technical knowledge of electronic, mechanical, or software systems relevant to Honeywell products experience. PLC knowledge is a plus.
- 3+ years of experience in inspecting complex technical equipment.
- Experience using diagnostic tools and service management software tools.
- Valid driver's license
- Must be willing and have the ability to travel 70% to 80% to customer sites domestically and occasionally internationally
- Associate's or Bachelor's degree in Engineering, Electronics, or related technical field preferred.
- Experience working in industrial or commercial service environments.
- Ability to work independently and manage time effectively in field assignments.
- Strong problem-solving skills and attention to detail.
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
- Employer subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- EAP
- Educational Assistance
- Parental Leave
- Paid Time Off (for vacation, personal business, sick time, and parental leave)
- 12 Paid Holidays
The annual base salary range for this position in locations where pay transparency disclosures are required, including California, Colorado, the District of Columbia, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, and Washington, is $38.56-$48.08. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, geographic location, as well as market and business considerations. Actual compensation offered may vary based on these factors.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posted Date: 10/29/2026.
Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the worlds most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.
Learn more
Honeywell Industrial Automation enables process industry operations, creates world class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency and productivity of their people, plants and assets.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Learn more
Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the worlds most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.
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