Lead Family Advocate

Acelero Learning; Milwaukee (WI); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Health Savings Account with company}$

401(k) with company match

Professional development reimbursement

Job summary

Acelero Learning is seeking a Lead Family Advocate in Milwaukee, WI to empower families, promote school readiness, and connect families with essential resources. You will mentor peers, coordinate family engagement activities, and build partnerships with local organizations to support children’s healthy development.

Responsibilities include leading events, onboarding new staff, and collaborating with teachers to enhance programs for families with children aged 0–5.

Qualifications

• Associate or bachelor’s degree in social work, human services, family services, counseling, or a related field preferred.
• AA/BA in another field with commitment to complete Family Services Credential within 18 months.
• 3 years of community work with families may substitute education.

Responsibilities

• Models exemplary family engagement practices for Advocates.
• Provides peer mentoring and informal coaching on family engagement strategies.
• Facilitates capacity-building and learning transfer with colleagues.
• Supports planning of major events (Family Orientation, Recruitment Fairs, Back to School nights, health fairs).
• Joins pilot projects to test and innovate family engagement approaches.
• Participates in onboarding of new staff.
• Co-facilitates small group strategies with Advocates and families.
• Cultivates community partnerships with external organizations.
• Observes and provides feedback on FEN Meetings and Family Learning Parties.
• Supports teachers planning and implementing programs and services.

Education

Associate or bachelor’s degree in social work or related field

Family Services Certificate/Credential within 18 months

High school diploma with 3 years community work experience

Job description

Are you passionate about empowering families and supporting children’s early development? Acelero, Inc. is seeking a dedicated and compassionate Lead Family Advocate to join our team. In this role, you will work directly with families to strengthen parent-child relationships, promote school readiness, and ensure children and families receive the resources and support they need to thrive.

Why Acelero?

Our mission is bold: To design and deliver research and evidence-based approaches to eliminate the gaps between young childrenʼs inherent potential and their achievement in school and life. With our partners, we accelerate child and family outcomes that honor all of the aspirations and cultures of the communities we serve.

Our values: Data-Informed Learning; Transparent & Open Communication; Growth Mindset; Championing Equality; Caring Teams & Communities.

Your Role

The Lead Family Advocate is responsible for working as a member of a team whose primary role is to engage families as partners to promote children’s healthy development, learning, and school readiness, as well as strengthen family well-being and health. The Lead Family Advocate uses their core competencies and knowledge of the principles and strategies of family engagement to support their peers and colleagues, while continuing to partner with families on their assigned caseload.

What You’ll Do

• Models exemplary family engagement practices for other Advocates, including but not limited to an ability to demonstrate and execute Acelero Learning’s family engagement approach and strategies.
• Provides peer mentoring and/or informal coaching to other Advocates on Acelero Learning’s family engagement approach and strategies.
• Facilitates capacity-building and learning transfer activities with colleagues.
• Provides additional, targeted support to assigned staff and/or centers for the planning of major events (i.e. Family Orientation, Recruitment Fairs, Back to School nights, SOF events, world cafes, health fairs, and health screening days).
• Joins pilot projects to test and innovate our family engagement approach, as requested.
• Participates in the onboarding of new staff.
• Co-Facilitates the execution of small group strategies with Advocates and families that build social capital (i.e. family self-sufficiency, family engagement, families experiencing similar concerns or challenges, and children’s health and well-being).
• Cultivates community partnerships with external organizations to enhance relationships and identify collaborations for on-site family engagement/support workshops, including meeting regularly with such organizations, serving on committees or advisory boards, and/or attending the organizations’ relevant community events.
• Observes and provides feedback on FEN Meetings and Family Learning Parties; supports colleagues to plan meetings as needed/assigned.
• Provides support/consultation to teachers regarding planning and implementing programs and services.
• Supports Family Services and Health leadership to monitor and troubleshoot programs and services, including direct work with the center-level staff as appropriate.
• Participates in assigned meetings, events and training as required.

What You Bring

• Associate or bachelor’s degree in social work, human services, family services, counseling, or a related field preferred, OR AA or BA in another field with a commitment to complete Family Services Certificate/Credential within 18 months of hire. We will also consider candidates with a high school diploma and 3 years of experience working in the community with families and a completed Family Development Certificate or Credential.
• Minimum of 2 years of experience working in community-based organizations or schools in diverse low-income communities.
• Experience working with families of children 0-5 preferred.
• Flexible work schedule that may include some evenings and weekends required.
• Physical exam and background checks are required for this position.
• Travel required locally or long-distance up to 10% of the time for work-related meetings and functions.
• Must have a valid driver’s license and/or reliable transportation.

When/Where/How Much

When: Fall 2026

Where: Milwaukee, WI

How Much: $55,000/ yearly

Why You’ll Love Working With Us

• A meaningful mission that drives real change in the lives of children and families
• A collaborative, inclusive team that values your growth and well-being
• Robust benefits that support your total wellbeing, including:
  • Medical, Dental, and Vision Insurance with multiple plan options to fit your needs
  • Health Savings Account (HSA) with company contributions up to $400/individuals & $800/family annually
  • Flexible Spending Accounts (FSA) for health and dependent care expenses
  • 401(k) Retirement Plan with up to 3% company match
  • Short-Term and Long-Term Disability and Basic Life Insurance
  • Up to $500 per year in Professional Development Reimbursements
  • Employee Assistance Program (EAP) with counseling and mental wellness support
  • Wellness Programs, including virtual fitness, nutrition, and mindfulness classes
  • Pet Insurance, Legal Assistance, ID Theft Protection, and Employee Discount Perks

We are an equal opportunity employer, committed to creating a diverse and healthy workplace.