Lead Facilities Technician

Onelife Fitness; Austell (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Complimentary membership

Discounts on programs

Employee referral program

CE credits reimbursement

Medical, Dental, Vision

401(k)

Paid Time Off

Job summary

Onelife Fitness is seeking a Lead Facilities Technician to own repairs and preventive maintenance across multiple clubs. You’ll manage Major Tickets in ServiceChannel, back up the Regional Facilities Manager, and guide fellow technicians while keeping operations running safely.

This role requires hands-on skills in carpentry, plumbing, electrical, and mechanical work, plus a proactive stance on hazard prevention.

Qualifications

• 5+ years of facilities experience (preferred).
• Experience with complex facilities projects (preferred).
• Basic skills in carpentry/painting/drywall and general repair.
• Foundational understanding of commercial electrical, plumbing, and mechanical systems (apprentice or supervised experience welcome).
• Experience with ServiceChannel or similar CAFM/FMS.

Responsibilities

• Manage repair and maintenance workflow in ServiceChannel and hit KPIs for response and completion times.
• Lead major tickets and high-priority projects across the region; support technicians on complex repairs.
• Cover for the Regional Facilities Manager during PTO and ensure operations stay smooth.
• Perform carpentry, tile, painting, drywall, plumbing, electrical, and mechanical repairs.
• Conduct regular inspections to spot hazards and maintenance needs before they become problems.
• Communicate repair status and timelines to club leaders and the Facilities team.
• Handle after-hours and emergency on-call work as needed.
• Travel between assigned clubs in your own vehicle (mileage reimbursed).

Skills

Facilities management

Project coordination

Team leadership

Communication

Safety-minded

Tools

ServiceChannel

CAFM/FMS

Job description

Be the hero behind the scenes. Our members love spotless clubs and equipment that just works—and you’ll make that happen. As a Lead Facilities Technician, you’ll own repairs and preventive maintenance, quarterback Major Tickets, support fellow techs, and step in for the Regional Facilities Manager when needed. If you like solving problems, staying organized, and keeping people safe, you’ll love this role.

What You'll Do

• Keep clubs humming: Manage repair & maintenance workflow in ServiceChannel and hit KPIs for response and completion times.
• Lead the tough stuff: Tackle Major Tickets and high-priority projects across the region; support techs on complex repairs.
• Be the deputy: Cover for the Regional Facilities Manager during PTO and ensure operations stay smooth.
• Fix it right the first time: Perform carpentry, tile, painting, drywall, plumbing, electrical, and mechanical repairs.
• Stay ahead of issues: Conduct regular inspections to spot hazards and maintenance needs before they become problems.
• Communicate clearly: Keep club leaders and the Facilities team updated on repair status and timelines.
• Answer the call: Handle after-hours and emergency on-call work as needed.
• Get where you’re needed: Travel between assigned clubs in your own vehicle (mileage reimbursed).

You’ll thrive here if you…

• Deliver the Ultimate Fitness Experience with a service-first mindset.
• Are organized, detail-oriented, and great at juggling priorities.
• Can coach and support other technicians with patience and clarity.
• Communicate professionally with club staff, management, and senior leadership.
• Know your way around general building systems (carpentry, plumbing, electrical, mechanical).
• Are comfortable using ServiceChannel (or eager to learn it quickly).
• Can work a flexible schedule, including early mornings, evenings, weekends, and on-call.

Position Requirements

• 5+ years of facilities experience (preferred).
• Experience with complex facilities projects (preferred)
• Basic skills in carpentry/painting/drywall and general repair.
• Foundational understanding of commercial electrical, plumbing, and mechanical systems (apprentice or supervised experience welcome).
• Experience with ServiceChannel or similar CAFM/FMS.
• Strong work ethic: punctual, organized, detail-oriented, and safety-minded.
• Friendly, professional, and patient communicator (verbal & non-verbal).
• Clean, professional appearance and great customer service instincts.
• Ability to choose and use the right tools safely and effectively.
• Valid Driver’s License and willingness to work flexible hours.
• Multi-site facilities maintenance experience required.
• Relevant facilities certifications are a plus.

Perks & Benefits

• Complimentary membership + guest privileges
• Discounts on Personal Training, Mind&Body, Aquatics, Kids Programs, Serenity Day Spa, and apparel
• Employee referral program
• In-house Continuing Education Credits + CEC reimbursement

Additional Full-time Benefits

• Medical, Dental, Vision, Supplemental & Group Life Insurance
• 401(k) Retirement Plan
• Paid Time Off

ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities