Lead Expert - Hartford Westfarms

United States Digital Space LLC; West Hartford (CT); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Generous paid time off

Short-term and long-term disability

Mental health services

401k

Tuition reimbursement

Employee Stock Purchase Plan

Parental leave

Child care discounts

Product/apparel discounts

Commuter benefits

Pet insurance

Job summary

Peloton in West Hartford is seeking a Lead Expert in a full-time, commission-driven role. You will drive individual sales, lead generation, and CRM management while coaching peers in the Store Manager's absence.

You will set the pace on the floor, delivering premium member experiences and leading daily operations like inventory, merchandising and events to sustain a high-energy sales culture with integrity.

Qualifications

• 2+ years of retail sales experience, ideally in a premium or commission-based environment with a history of exceeding targets.
• Proven ability to mentor peers, lead by example, and set the pace on a sales floor without formal management authority.
• Highly organized with experience managing a book of business and auditing leads within a CRM platform.
• Passion for health and wellness.

Responsibilities

• Consistently meet and exceed individual monthly sales targets and commission accelerators
• Proactively engage walk-by traffic and educate customers on the company portfolio to overcome objections and close sales
• Assist the Store Manager with total-store CRM management auditing leads to maximize the team's conversion rates
• Act as the floor lead, providing in-the-moment coaching to Experts supporting a strong sales culture when the Store Manager is absent
• Facilitate engaging, hands-on product demonstrations that build customer confidence in Represent the brand with absolute integrity, delivering honest expectations to build long-term loyalty
• Contribute to essential daily operations, including inventory management, visual merchandising, and event setup

Skills

Retail sales

CRM management

Coaching teammates

Lead generation

Product demonstrations

Customer service

Tools

CRM platform

Job description

ABOUT THE ROLE

This role will be eligible to participate in the monthly commission compensation plan

As a the company Lead Expert, you are a full-time, top-performing sales professional and floor leader. Reporting to the Store Manager, you set the pace for the team in a high-energy, commission-driven environment. You excel at individual sales, lead generation, and CRM management, while also stepping up to coach peers in the Store Manager's absence. You act as the benchmark for excellence in the store, driving revenue while delivering a premium, high-touch Member experience.

YOUR DAILY IMPACT AT the company

• Consistently meet and exceed individual monthly sales targets and commission accelerators


• Proactively engage walk-by traffic and educate customers on the the company portfolio to overcome objections and close sales


• Assist the Store Manager with total-store CRM management auditing leads to maximize the team's conversion rates


• Act as the floor lead, providing in-the-moment coaching to Experts supporting a strong sales culture when the Store Manager is absent


• Facilitate engaging, hands-on product demonstrations that build customer confidence in Represent the brand with absolute integrity, delivering honest expectations to build long-term loyalty


• Contribute to essential daily operations, including inventory management, visual merchandising, and event setup

YOU BRING TO the company

• 2+ years of retail sales experience, ideally in a premium or commission-based environment with a history of exceeding targets


• Proven ability to mentor peers, lead by example, and set the pace on a sales floor without formal management authority


• Highly organized with experience managing a book of business and auditing leads within a CRM platform


• Passion for health and wellness

PHYSICAL REQUIREMENTS

This is an active position requiring long periods of standing and walking in the store, as well as bending and lifting items weighing 35 lbs or more. You must be able to physically demonstrate the company products and engage with customers during in-store trials. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#LI-CM1#LI-Onsite

The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives, and if the location for the job changes.

As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:

• Medical, dental and vision insurance


• Generous paid time off policy


• Short-term and long-term disability


• Access to mental health services


• 401k, tuition reimbursement and student loan paydown plans


• Employee Stock Purchase Plan


• Fertility and adoption support and up to 18 weeks of paid parental leave


• Child care and family care discounts


• Free access to the company Digital App and apparel and product discounts


• Commuter benefits and Citi Bike Discount


• Pet insurance and so much more!

Hourly Pay Rate

$21—$21 USD

ABOUT the company:

the company (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, the company brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, the company has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

the company is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at the company, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other prote