How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Core Responsibilities And Essential Functions
Quality & Safety
- Serves as a preceptor for new hires and uses on time demonstration to drive performance
- Inspects random areas while at work to assess completion and quality of work.
- Maintains a safe environment for patients, visitors and other staff members as well as self by following department policies
- Performs full range of cleaning duties as required in the Environmental Services Technician positions
- Reinforces all departmental practices focused on HCAHP scores and HAIs
Budget/Finance
- Ensures that proper and adequate supplies and equipment are available to accomplish assignment and to prevent non-productive time
- Order supplies and keeps proper inventory minimizing excess
- Shift staff according to volumes and need in order to maximize productivity
Customer Service
- Maintains courteous and cooperative working relationships with WHS management, patients, physicians, other professional contacts and the general public
- Demonstrates ability to tactfully handle difficult situations and is able to manage up people and situations
- Expected Performance, Behaviors and Results:
- The WellStar Experience (Must demonstrate a commitment to Service Excellence by):
- Creating first impressions, memorable moments and impressions that fulfill the expressed and unexpressed wishes and needs of patients and family members
- Valuing patients and family members as partners in their care
- Having world-class processes in place
- - Focusing on constant innovation and creating improvements
- Celebrating our diversity with sensitivity and understanding
- Embracing the idea that we are all owners of our health system
General
- Completes annual mandatory training as required
- Attends select departmental meetings at the request of WHS Management
- Provides proper notice of absences, tardies and schedule deviations
- Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education
- High School Diploma Other or GED Required
Required Minimum Experience
Minimum 1 year of experience in housekeeping/environmental services role in Healthcare, Hospitality or Class A Commercial field. Required
Required Minimum Skills
- Basic computer skills including Microsoft Excel and Word;
- operate enhanced Environmental Services Technologies (ultra-violet disinfecting technology);
- communicate effectively in the English language;
- work effectively in a fast paced environment with continuous exposure to known occupational risk factors;
- lead departmental huddles and reassign staff to meet the need of the facility;
- perform a proper terminal clean in the OR, ER and IP care areas;
- able to serve as a front line team member in most areas of the facility;
- effectively communicate with diverse work groups which include clinical and business departments;
- train employees and serve as a positive role model and preceptor;
- demonstrate compliance with departmental and organizational policies and regulations;
- problem solving and manging up.
- Able to use and teach proper customer service scripting;
- ordering supplies and linen to par levels;
- familiar with floor cleaning and maintenance equipment;
- proficient on cleaning all clinical settings
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.