Lead Enterprise Technology Domain Architect, GTCS

John Hancock; Boston (MA); Hybrid; USD 127,000 - 236,000; Full time

Job summary

John Hancock is seeking a Lead Enterprise Technology Domain Architect to shape the technology direction for a core business domain. You will define architectural vision, set standards, and guide investments enabling scalable, secure solutions.

You will partner with business leaders, enterprise architects, and engineering teams to ensure decisions support both current priorities and long-term goals. Hybrid work and industry-leading governance are available.

Qualifications

• Experience defining architecture strategies, target-state roadmaps and modernization plans.
• Ability to influence senior leaders and communicate with technical and business stakeholders.
• Strong knowledge of cloud platforms, APIs, and distributed systems.
• Experience with architecture governance across large programs.

Responsibilities

• Define and evolve target-state architecture for a domain, aligned with enterprise strategy.
• Develop multi-year roadmaps for modernization, cloud adoption and growth.
• Establish standards, patterns and governance for domain architecture.
• Lead architecture reviews and oversee large-scale initiatives across programs.
• Collaborate with business and tech leaders to translate priorities into roadmaps.
• Mentor engineers and foster a culture of architectural excellence.

Skills

Architecture strategy

Executive communication

Agile delivery

Leadership

Domain architecture

Education

TOGAF knowledge

Tools

LeanIX

ServiceNow

GitHub Enterprise

Azure DevOps

Lucidchart

Jira

Confluence

Job description

Join our Global Technology & Cyber Security team! (GTCS)

About the Role

As a Lead Enterprise Technology Domain Architect, you will shape the technology direction for a critical business domain and play a key role in advancing the organization's digital transformation strategy. You will define architectural vision, establish technology standards, and guide strategic investments that enable scalable, secure, and innovative business solutions.

Working closely with business leaders, enterprise architects, engineering teams, and technology partners, you will ensure technology decisions support both immediate business priorities and long-term strategic goals. This role requires a balance of technical expertise, strategic thinking, and influential leadership to drive enterprise-wide outcomes.

We recognize that experience comes in many forms. If your background aligns with most of the qualifications and you are excited about the opportunity, we encourage you to apply.

Position Responsibilities:

Domain Architecture Strategy

• Define and evolve the target-state architecture for a business or technology domain, ensuring alignment with enterprise architecture strategies and business objectives.
• Develop multi-year technology roadmaps that support modernization, cloud adoption, operational resilience, and business growth.
• Establish domain architecture standards, principles, patterns, and governance processes.
• Lead architecture reviews and provide strategic oversight across large-scale initiatives and programs.

Technology Leadership & Innovation

• Evaluate emerging technologies and industry trends to identify opportunities that enhance business capabilities and operational effectiveness.
• Drive architectural decisions related to cloud platforms, application modernization, integration patterns, APIs, and data architecture.
• Partner with enterprise architecture teams to assess and adopt new technologies that improve scalability, agility, and customer outcomes.
• Champion the adoption of modern engineering practices and architectural excellence across delivery teams.

Solution & Portfolio Governance

• Ensure solutions align with enterprise architecture standards, security requirements, regulatory obligations, and technology governance frameworks.
• Guide architecture decisions across multiple products, applications, and programs within the domain.
• Conduct architecture quality reviews and provide recommendations to improve scalability, performance, reliability, and maintainability.
• Identify technical debt and modernization opportunities and prioritize investments that deliver measurable business value.

Stakeholder Partnership

• Collaborate with senior business and technology leaders to translate strategic priorities into technology capabilities and architecture roadmaps.
• Influence investment decisions by providing architectural direction, technology assessments, and business-aligned recommendations.
• Build strong relationships across architecture, engineering, data, security, risk, and operational teams to drive integrated outcomes.
• Communicate complex technology concepts to both technical and executive audiences.

Leadership & Talent Development

• Mentor architects, senior developers, and engineering teams in architecture principles, standards, and best practices.
• Foster a culture of innovation, continuous improvement, and knowledge sharing.
• Provide thought leadership across the architecture community and contribute to enterprise-wide architecture practices and standards.

Required Qualifications:

• Experience in application, solution, domain, or enterprise architecture within complex organizations.
• Proven ability to define architecture strategies, target-state roadmaps, and modernization plans.
• Strong knowledge of cloud platforms, application modernization, integrations, APIs, and distributed systems.
• Experience leading architecture governance and guiding large-scale technology initiatives.
• Good understanding of security, risk, compliance, and data privacy requirements.
• Ability to influence senior leaders and communicate effectively with technical and business stakeholders.
• Experience working in Agile and product-based delivery environments.
• Experience with enterprise technology platforms such as LeanIX, ServiceNow, GitHub Enterprise, Azure DevOps, Lucidchart, Jira, and Confluence.

Preferred Qualifications:

• Experience in financial services, insurance, or other regulated industries.
• Experience supporting cloud transformation initiatives across Azure, AWS, or GCP.
• Knowledge of enterprise architecture frameworks (e.g. TOGAF).
• Experience with AI, automation, and emerging technologies.
• Relevant architecture, cloud, or technology certifications.

Decision Authority:

• Establishes architecture direction, standards, and target-state strategies for a business or technology domain.
• Makes architectural decisions that influence multiple products, programs, and strategic initiatives.
• Provides thought leadership and consultative guidance to technology and business executives.
• Influences investment priorities and technology roadmaps supporting enterprise transformation objectives.
• Leads highly visible cross-functional initiatives and contributes to enterprise-wide architecture strategy.
• Drives adoption of new technologies, architecture patterns, and engineering practices across the organization.
• Shapes governance, policies, standards, and operating models within areas of architectural expertise.
• Accountable for ensuring technology solutions align with business strategy, risk requirements, operational objectives, and long-term enterprise architecture goals.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

If you are applying to this role in US, please note the salary range is $127,330 to $236,470 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$113,260.00 CAD - $210,340.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.