LEAD ENGINEER - PUB SEC

Lumen Technologies; Virginia; Ibrido; USD 114.000 - 152.000; Tempo pieno

Descrizione del lavoro

Lumen Technologies is seeking a Field Engineering Quality Control Engineer to oversee QA processes for Government Program field engineering. You will liaise with customer QC and internal engineering, ensuring infrastructure projects meet standards and requirements.

You’ll drive inspections, audits, corrective actions, and ensure documentation accuracy across sites, while leading quality initiatives and collaborating with field leadership to uphold engineering specs and industry best practices.

Competenze

• Bachelor’s degree in engineering, telecommunications, information technology, or related field, or equivalent experience.
• Experience with telecommunications Inside Plant infrastructure, design, construction, and installation.
• Experience supporting site surveys, ISP design, equipment installation, and implementation.
• Strong organizational skills managing multiple projects and deadlines.
• Proficient in Word, Excel, Visio, PowerPoint and related apps.
• Current, valid driver’s license and willingness to travel up to 50%.
• Active TS/SCI security clearance.

Mansioni

• Serve as the primary interface between customer QC representatives and internal engineering teams.
• Maintain relationships with customer QC to align standards and inspection requirements.
• Provide technical guidance during site evaluations, audits, and inspections.
• Schedule and facilitate quality control site visits to customer locations and Lumen facilities.
• Lead pre-inspection and deployment readiness meetings to explain configurations and standards.
• Assist field teams in real-time to resolve quality issues and minimize delays.
• Develop and enhance QC procedures, standards, and best practices with leadership.
• Drive continuous improvement to installation quality and customer satisfaction.
• Identify recurring quality trends and recommend corrective actions.
• Document inspection findings and compliance risks; report to management and customers.
• Coordinate follow-ups and final inspections; ensure deficiencies are resolved before closure.
• Track corrective actions and provide status reports.
• Review As-Built documentation for accuracy and compliance.

Conoscenze

Quality Assurance Management

Field Engineering Deployment

Documentation Review

Process Improvement

Technical Communication

Cross-Functional Leadership

Formazione

Bachelor’s degree in engineering/telecom/IT

Strumenti

Microsoft Word

Excel

Visio

PowerPoint

Descrizione del lavoro

Location: WORKS FROM HOME, VA, US WORKS FROM HOME, CA, US WORKS FROM HOME, AZ, US WORKS FROM HOME, NC, US WORKS FROM HOME, NE, US WORKS FROM HOME, CO, US

Company: Lumen Technologies

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

The Field Engineering Quality Control Engineer is responsible for overseeing and managing quality assurance processes that support Field Engineering organizations within a specific Government Program. This role serves as the primary liaison between the internal program Quality Control representative, customer Quality Control organizations, and internal engineering teams, ensuring all infrastructure projects meet established engineering standards, customer requirements, and operational objectives.

Acting as the first-line point of contact for the internal program Quality Control representative and customer Quality Control personnel, the Field Engineering Quality Control Engineer provides technical leadership, facilitates inspections and audits, drives corrective actions, and ensures the accuracy of project documentation.

The Main Responsibilities

Key Responsibilities

• Serve as the primary interface between customer Quality Control representatives and internal engineering organizations regarding infrastructure quality and compliance.
• Establish and maintain strong working relationships with customer QC teams to ensure alignment on standards, expectations, inspection requirements, and resolution of quality concerns.
• Provide technical guidance and subject matter expertise to customer representatives during site evaluations, audits, and inspections.
• Schedule, coordinate, and facilitate quality control site visits to customer network locations and Lumen facilities.
• Lead pre-inspection and deployment readiness meetings to ensure customer QC personnel understand site configurations, engineering standards, and project scope.
• Assist field teams with real-time identification and resolution of quality issues whenever practical to minimize project delays and rework.
• Partner with Field Engineering leadership teams to develop, review, and enhance quality control procedures, standards, and best practices.
• Drive continuous improvement initiatives focused on improving installation quality, operational consistency, and customer satisfaction.
• Identify recurring quality trends and systemic issues, recommending corrective and preventive actions to reduce future deficiencies.
• Document inspection findings, deficiencies, and compliance risks to Field Engineering Management and applicable stakeholders.
• Coordinate follow-up activities and final inspections to ensure deficiencies are resolved and quality standards are met prior to project closure.
• Track corrective actions through completion and provide status reporting to management and customer representatives.
• Review and validate As-Built documentation to ensure accuracy, completeness, and compliance with final site conditions.
• Prepare and submit redline revisions to support the creation of accurate final engineering records.
• Ensure compliance with customer requirements, corporate standards, engineering specifications, and applicable industry best practices.

What We Look For in a Candidate

• Quality Assurance and Quality Control Management
• Field Engineering and Infrastructure Deployment
• Technical Documentation Review and Validation
• Process Improvement
• Technical Communication and Reporting
• Cross-Functional Leadership and Collaboration

Minimum Qualifications

• Bachelor’s degree in engineering, telecommunications, information technology, or a related technical discipline, or an equivalent combination of education and relevant professional experience.
• Demonstrated technical experience with telecommunications Inside Plant infrastructure, design principles, construction practices, and installation methods.
• Experience supporting site surveys, ISP design, equipment installation, and infrastructure implementation.
• Strong organizational skills and demonstrated ability to manage multiple projects, priorities, schedules, and deliverables.
• Proficiency in Microsoft Word, Excel, Visio, PowerPoint, and related business applications.
• Current, valid driver’s license.
• Active TS/SCI security clearance.
• Ability and willingness to travel up to 50%.

Preferred Qualifications

• BICSI Registered Communications Distribution Designer certification.
• Project Management Professional certification.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case‑by‑case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our ApplicantPrivacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.