Lead DSP Lincoln

Alpha Omega Consulting Inc.; Lincoln (IL); On-site; USD 26,000 - 30,000; Full time

Job summary

Alpha Omega Consulting Inc. in Lincoln, IL is seeking a Lead Direct Support Professional to guide DSPs, provide direct care, and ensure compliance with company policies and regulations. This role blends hands-on support with leadership duties to foster a positive home environment.

You will mentor staff, participate in onboarding, assist with scheduling, ensure accurate documentation, and support ISPs and community activities to promote independence and person-centered care.

Qualifications

• High school diploma or GED required.
• Minimum of one year of experience supporting individuals with IDD preferred.
• Leadership, mentoring, or supervisory experience preferred.
• Ability to coach and support coworkers in a professional manner.
• Strong communication, organizational, and problem-solving skills.
• Ability to work independently while collaborating with teams.
• Valid driver's license and acceptable driving record.
• Able to complete required background screenings and trainings.
• CPR/First Aid certification preferred or obtainable on hire.

Responsibilities

• Provide direct support and assistance to individuals with IDD in residential and community settings.
• Serve as a role model and mentor for DSP staff through coaching and training.
• Assist with onboarding and training of new employees.
• Help ensure documentation is completed accurately and timely.
• Monitor the home environment for health, safety, cleanliness, and quality of care.
• Communicate staffing and operational issues to residential leadership.
• Assist with medication administration per policy and state regulations when trained.
• Support ISPs, behavioral plans, and personal outcomes.
• Coordinate and lead community activities promoting independence and choice.
• Assist with scheduling, shift coverage, and other operational needs.

Skills

Leadership

Coaching

Communication

Documentation

Training

Education

High school diploma or GED

Job description

Alpha Omega Consulting is a family‑owned and operated human services organization that has proudly supported adults with intellectual disabilities since 1978. We provide comprehensive, person‑centered services within residential settings, including nursing, applied behavior analysis (ABA), case management, medication assistance, and skill acquisition supports. In addition to services, we offer safe and supportive housing that promotes independence, stability, and quality of life. Our long‑standing commitment is rooted in respect, integrity, and a belief that quality care starts with dedicated, compassionate professionals.

About the role

As a Lead Direct Support Professional (Lead DSP), you will play an essential role in supporting individuals with intellectual and developmental disabilities while serving as a mentor and resource to Direct Support Professionals (DSPs). This position combines direct care responsibilities with leadership duties to help ensure high-quality services, a positive home environment, and compliance with company policies and regulatory requirements.

The Lead DSP works closely with the Residential Service Director (RSD), Qualified Intellectual Disabilities Professional (QIDP), nursing staff, and other team members to support daily operations, promote person‑centered services, and ensure the needs of the individuals served are met.

This position may require a flexible schedule based on operational needs, including day, evening, weekend, and holiday shifts.

What you'll do

• Provide direct support and assistance to individuals with intellectual and developmental disabilities in residential and community settings.
• Serve as a role model and mentor for DSP staff through coaching, training, and ongoing support.
• Assist with onboarding and training of new employees.
• Help ensure documentation is completed accurately, timely, and in accordance with company requirements.
• Monitor the home environment to identify concerns related to health, safety, cleanliness, or quality of care.
• Communicate operational issues and staffing concerns to residential leadership.
• Assist with medication administration in accordance with company policy and state regulations when appropriately trained and authorized.
• Support implementation of Individual Service Plans (ISPs), behavioral support strategies, and personal outcomes.
• Coordinate and lead community activities that promote individual choice, independence, and participation.
• Assist with scheduling, shift coverage, and operational needs as assigned.
• Participate in meetings, trainings, and quality improvement initiatives.
• Promote a culture of accountability, teamwork, professionalism, and person‑centered care.

Qualifications

• High school diploma or GED required.
• Minimum of one year of experience supporting individuals with intellectual and developmental disabilities preferred.
• Previous leadership, mentoring, or supervisory experience preferred.
• Ability to effectively coach and support coworkers in a positive and professional manner.
• Strong communication, organizational, and problem‑solving skills.
• Ability to work independently while collaborating with multidisciplinary teams.
• Valid driver's license and acceptable driving record.
• Ability to successfully complete required background screenings, registry reviews, and training requirements.
• CPR/First Aid certification preferred or ability to obtain upon hire.
• Ability to perform essential job functions including assisting individuals with daily living activities and participating in community‑based services.

The pay range for this role is:

19.50 - 22.50 USD per hour (Lincoln House)