Lead Driver

Northwest Center; SeaTac (WA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Medical & dental

Vision & disability insurance

401(k) with match

Paid time off

Paid holidays

Parental leave

Mental wellness program

Career development

Wellness reimbursement

Student loan contribution

Pet insurance

Job summary

Northwest Center in SeaTac, WA is seeking a Lead Driver to oversee local donation pickups, bin services, and warehouse operations while mentoring team members. This hands-on, full-time role emphasizes safety and customer service as you support daily tasks and long-term goals.

As Lead Driver, you will reinforce Safety Above All, collaborate with management to optimize operations, and foster a positive donor experience. Salary ranges align with market pay for the role in WA.

Qualifications

• Valid Washington State Driver's License.
• One year of customer service experience.
• Clean five year driving record.
• Understanding of Department of Transportation (DOT) commercial vehicle standards.
• Familiarity with Microsoft Office and web-based applications.
• Ability to lift goods weighing 50lbs consistently, and on occasion up to 70lbs.

Responsibilities

• Safely operate box trucks for donation pick-ups, bin servicing, and store deliveries.
• Perform warehouse tasks, including loading, unloading, and organizing donations.
• Train staff on truck operations, DOT compliance, and routing tools.
• Guide and mentor team members, fostering a collaborative team environment.
• Assist with inventory tracking, reporting, and compliance documentation.
• Support weekend operations and elevate issues to management as needed.
• Enforce OSHA, DOT, and company safety standards.
• Conduct facility and equipment safety checks.
• Provide excellent customer service, ensuring proper donation handling and issue resolution.

Skills

Driver's license

Customer service

Driving record

DOT compliance

Microsoft Office

Lifting 50–70 lbs

Tools

Microsoft Office

Job description

Northwest Center’s iconic Big Blue Truck division is looking for a Lead Driver to join our team!

This is an active, hands-on position where you will complete local pick-ups, oversee donation stations, perform bin services and maintenance, and assist with warehouse operations. You will not only operate company vehicles but also grow your leadership skills to mentor and support team members, ensuring the successful completion of daily tasks and long-term goals.

As a Lead Driver, you will help reinforce BBT’s "Safety Above All" culture, collaborate with management to optimize operations and provide excellent customer service by sharing information about Northwest Center’s mission and the impact of community donations. If you are looking for a new opportunity to put your talents to great use, we can't wait to meet you!

Location:

SeaTac, WA

Schedule:

Full-time; Monday & Friday 7 AM - 3:30 PM Saturday & Sunday 6 AM - 6:30 PM

Starting Wage Range:

$23.50 - $26.00 per hour|Full Wage Range: $23.50 - $27.07 per hour

Benefits:

• Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance
• 17 Accrued Paid Time Off Days Annually
• 7 Paid Holidays + 1 Day of Floating Holiday; 2 Floating Holiday days annually after one year
• Parental Leave & Paid Compassion Leave
• Retirement 401(K) with a company match
• Employment Assistance Program (EAP) via Spring Health
• Mental Wellness Program, including six free therapy sessions per year
• Opportunity for career development with our NWC Mentorship Match program
• Physical Wellness Reimbursement Program - $25/month
• Student Loan Contribution Program - $50/month
• Pet Insurance Discount Program

Check out the entire list of benefits Northwest Center has to offer here:

http://www.nwcbenefits.com/

Key Responsibilities

Driving & Warehouse Operations

• Safely operate box trucks for donation pick-ups, bin servicing, and store deliveries
• Perform warehouse tasks, including loading, unloading, and organizing donations
• Train staff on truck operations, DOT compliance, and routing tools

Leadership & Team Support

• Guide and mentor team members, fostering a collaborative team environment
• Assist with inventory tracking, reporting, and compliance documentation
• Support weekend operations and elevate issues to management as needed

Safety & Customer Service

• Enforce OSHA, DOT, and company safety standards
• Conduct facility and equipment safety checks
• Provide excellent customer service, ensuring proper donation handling and issue resolution

Requirements:

• Valid Washington State Driver's License
• One (1) year of customer service experience
• Clean five (5) year driving record
• Understanding of Department of Transportation (DOT) commercial vehicle standards
• Familiarity with Microsoft Office and web-based applications
• Ability to lift goods weighing 50lbs consistently, and on occasion up to 70lbs

Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at [e-mail].

At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion toward a day when people of all abilities can learn and work together.

We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture.To be equitable meansto value and respect individualsfrom all cultural backgrounds, genders, races, identities, and abilities.Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status.