Lead Driver

reddyice; Montgomeryville (Montgomery County); On-site; USD 52,000 - 80,000; Full time

Job summary

Reddy Ice is seeking a delivery professional with a CDL Class A (or B where required) to transport and unload ice at customer locations in articulated or non-articulated setups. Drivers may train new hires, handle route changes, and ensure safe, efficient deliveries in a fast-paced environment.

Responsibilities include SOP rollout, roadside inspections, documentation, and adherence to DOT regulations, with a focus on safety and customer service.

Qualifications

• Valid CDL Class A (or B where applicable) depending on route.
• Ability to unload and assist at customer locations.
• Adhere to Standard Operating Procedures and safety rules.

Responsibilities

• Assist supervisors with rolling out updated SOPs, training, and safety communications.
• Stay engaged with CRM-like delivery documentation and update files to ensure accurate customer deliveries.
• Participate in daily management reviews and road tests for driver candidates.
• Train newly hired drivers on equipment, policies, and procedures; complete training paperwork.
• Operate and maintain a company truck in a safe, professional manner; perform pre/post trip inspections.
• Ensure compliance with hours of service and DOT regulations.
• Unload, deliver, and rotate ice at customer locations using a safe, courteous method.
• Produce invoices for deliveries and complete required paperwork.
• Manage driver tools, handhelds, printers, and handcarts; report accidents immediately.

Skills

CDL Class A license

Safety awareness

English literacy

Job description

Job Requisition

JR24417 Worker Time Type

Full time Worker Sub-Type

Regular Shift

Job Description

Reddy Ice utilizes the U.S. Department of Transportation Drug and Alcohol Clearinghouse. Please make sure you are registered with the "Clearinghouse" in order to be considered for employment with Reddy Ice.

POSITION PURPOSE:

This role accelerates business values by delivering ice to customers in articulated vehicles (tractor-trailers) that require a CDL Class A license. In markets without tractor-trailers, a Class B license will be sufficient for this role. Drivers are either assigned a delivery route or transport truckloads of ice to specific customer locations. Drivers are expected to physically unload, deliver, fill and rotate ice at the customer locations. The delivery region, route, and type of equipment operated is subject to change depending on business needs. When not assigned a route, this position trains newly hired drivers (Class A, Class B, and Non-CDL).

Demonstrates our "True North" attributes: voice of the customer, respect for the individual, no nonsense communication and utilization of facts, servant leadership and has a continuous improvement mindset in every facet of leadership and daily interaction. Leads, collaborates and demonstrates the lean principles and utilizes the lean methodologies and tools to facilitate continuous process improvements and value creation for our customers, employees and shareholders. Actively utilizes lean tools (VSM, Kaizen, A3, etc.) to inform and assess business opportunities to drive continuous improvement. Lead and participate in Kaizen and value stream mapping activities.

DUTIES AND RESPONSIBILITIES:

1. Assist supervisors with rolling out updated Standard Operations Procedures training, inventory counts, safety communication, and other operational and training initiatives.
2. Stay up-to-date and engaged on the CRM Dashboard. Communicate necessary changes to the CRM Dashboard to the Customer Service Manager. Update customer files to ensure efficient customer deliveries and avoid out-of-ice situations.
3. Participate daily in the Daily Visual Management (DVM) process; reviews DVM results with other drivers.
4. Perform road tests on driver candidates; complete paperwork as required.
5. Train newly hired drivers on equipment, policies, and procedures. Complete all training paperwork as required.
6. Operate and maintain a clean company truck in a safe and professional manner.
7. Perform pre/post trip inspections, comply with state/federal hours of service requirements, and operate the vehicle in accordance with DOT regulations.
8. Unload, deliver, and rotate ice at customer and other designated locations using a safe, courteous, and service-oriented method.
9. Produce invoices for each delivery and complete all other required paperwork.
10. Responsible for the safe operation, working condition, and inventory of all driver "tools", including: handhelds, printers, handcarts, and handtrucks.
11. Immediately report all accidents and injuries, regardless of severity to the immediate supervisor.
12. Pick up merchandisers and other equipment as directed.
13. Follow all Standard Operating Procedures and processes.
14. Make and assume other duties and responsibilities required or assigned by management.
15. Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards.
16. Maintain high safety standards. Safety is personal for us all.

The following metrics indicating the amount of ice that is moved daily and weekly by a delivery driver.

Delivery Driver Metric - Ice Volume for Job Description

Pallets to be delivered each day 10

# of 7 lb. bags per pallet 210

Total bags of Ice delivered per day (#7 Lb Equivalent) 2,100

Total bags of Ice delivered per 5 day week 10,500

Total lbs. delivered per day 21,000

Total lbs delivered 5 day week 105,000

Tons (ICE) delivered daily 10.5

Tons (ICE) delivered weekly 52.5

*This is a general outline based on a 10 Pallet truck and a 5 day work week.

ESSENTIAL MENTAL FUNCTIONS AND SKILLS

• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to work in a constant state of alertness and safe manner
• Ability to work in an unfatigued state
• Ability to accurately gauge lengths of time and distance
• Ability to quickly store and recall instructions in one's short term memory
• Ability to concentrate and perform tasks involving high levels of cognitive function and judgment
• Ability to cope with sudden changes in surrounding and/or emergency situations and/or alarms
• Demonstrate a caring, committed and concerned attitude about safety
• Possess fast reflexes and unimpaired coordination and ability to rapidly respond to stimuli
• Not mentally or physically impaired from any cause that can adversely affect ability to safely and competently perform required func