Lead Dock & Overhead Door Technician

Cushman & Wakefield; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Job summary

Cushman & Wakefield is seeking a Lead Door Dock Technician to oversee maintenance, repair, and installation of loading dock equipment and commercial overhead doors. You will lead technicians, coordinate service activities, and ensure safe, efficient operations on site.

The ideal candidate will have extensive door dock experience, strong hydraulics/electrical knowledge, and proven leadership in field operations. OSHA certs and PM program experience are a plus.

Qualifications

• 5+ years of door dock service and repair experience.
• Experience servicing loading dock equipment, dock levelers, dock shelters, dock seals, and overhead doors.
• Previous experience as a Lead Technician, Foreman, Supervisor, or Service Manager.
• Strong knowledge of hydraulic, mechanical, and electrical systems.
• Ability to troubleshoot and resolve complex equipment issues.
• Experience managing crews, assigning work, and overseeing field operations.
• Strong communication and customer service skills.
• Valid driver's license.

Responsibilities

• Supervise and lead door dock technicians and service personnel.
• Schedule and coordinate service, repair, and preventive maintenance activities.
• Perform and oversee repairs on loading dock levelers, dock shelters, dock seals, and vehicle restraints.
• Diagnose and troubleshoot mechanical, hydraulic, and electrical issues.
• Service and repair commercial overhead doors, rolling steel doors, and related equipment.
• Conduct site inspections and ensure quality workmanship.
• Train, mentor, and support technicians in the field.
• Monitor safety compliance and enforce company safety standards.
• Maintain service records, reports, and work orders.
• Coordinate with customers, vendors, and internal teams to ensure timely project completion.

Skills

Door dock service

Leadership

Troubleshooting

Crew management

Customer service

Driver's license

Communication

Job description

Cushman & Wakefield is seeking a Lead Door Dock Technician to oversee maintenance, repair, and installation of loading dock equipment and commercial overhead doors. You will lead technicians, coordinate service activities, and ensure safe, efficient operations on site.

The ideal candidate will have extensive door dock experience, strong hydraulics/electrical knowledge, and proven leadership in field operations. OSHA certs and PM program experience are a plus.