Lead Director - Stars Clinical Strategy (Part D)

CVS Health; Chicago (IL); On-site; USD 100,000 - 232,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

CVS Health is seeking a Patient Safety Lead to drive 4+ Star performance and continuous improvement across Part D measures including diabetes care, hypertension, and polypharmacy management. You will define strategic direction and partner across functions to deliver enterprise‑level results.

The role emphasizes optimizing performance, budgeting, and building strong provider/pharmacy relationships, with a focus on analytics and executive reporting in a dynamic matrixed environment.

Qualifications

• 10+ years of strategy consulting experience.
• 5+ years with Medicare Part D Stars measures.
• 5+ years of leadership experience.
• Strong background in performance analytics, dashboards, and reporting.
• Ability to influence in a matrixed organization.

Responsibilities

• Set strategic direction to achieve 4+ Star Part D performance.
• Drive year-over-year improvement across key Part D measures.
• Optimize budget impact for clinical Part D performance.
• Foster provider and pharmacy relationships to improve outcomes.
• Lead with accountability, innovation, and continuous improvement.

Skills

Strategy consulting

Medicare Part D Stars

Leadership

Analytics & reporting

Executive communication

Education

Bachelor's degree or equivalent

Advanced degree or certifications

Tools

Dashboard tools

Analytical software

IT collaboration

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Patient Safety Lead sets the strategy for the Patient Safety domain to drive 4+ Star performance and continuous improvement across key measures, including but not limited to Medication Adherence for Diabetes, Hypertension, and Cholesterol; Statin Use in Persons with Diabetes; Concurrent Use of Opioids and Benzodiazepines; Medication Therapy Management; and Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults. This role is accountable for defining the strategic direction, identifying performance opportunities, and shaping cross-functional priorities, in close partnership with the team responsible for execution.

Scope:

• Sets strategic direction to achieve a 4+ Star performance for the Part D clinical measures
• Drive significant improvement in all Part D clinical measures year over year
• Optimize the strategy to maximize impact with respect to budget for all clinical part D measures
• Foster provider and pharmacy relationships to improve clinical outcomes
• Drives a culture of accountability, innovation, and continuous improvement

Required Qualifications

• 10+ years of business strategy consulting experience
• 5+ years of deep expertise in Medicare Part D Stars measures and methodology
• 5+ years of leadership experience
• Strong background in performance analytics, dashboards, and executive reporting
• Ability to thrive in a highly dynamic, matrixed organization and drive execution through influence.
• Exceptional executive communication and stakeholder management skills.
• Proven ability to lead complex, matrixed teams and deliver enterprise-level results

Preferred Qualifications

• Experience working with PBM, provider, retail pharmacy, and other clinical partners
• Experience partnering with IT, data, and analytics teams to implement enterprise solutions

Education

• Required: Bachelor's degree or equivalent experience
• Preferred: Advanced degree (e.g., Masters/Doctorate) or relevant certifications

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/28/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.