Lead Director, Sr Category Manager-Photo and Services

9005 CVS Pharmacy, Inc.; Woonsocket (RI); On-site; USD 130,000 - 232,000; Full time

Benefits offered by this job

Health benefits

Bonus eligibility

Career growth opportunities

Job summary

CVS Health is seeking a Lead Director, Senior Category Manager for Photo and Services to lead a high-visibility portfolio across stores and digital channels. You will set strategic direction, translate insights into business plans, and partner cross-functionally to drive growth and innovation.

You will build and develop a team of Category Merchants and Analysts, shaping talent, accountability, and performance culture while aligning with CVS Health’s Heart At Work behaviors.

Qualifications

• 10+ years category management with P&L ownership.
• Translate customer, market, and competitive insights into category strategies.
• Influence without authority; lead cross-functional teams.
• Strong executive communication and presentation skills.

Responsibilities

• Deliver sales and margin goals by market share and managing the category P&L.
• Manage large vendor relationships, JBPs, and negotiations for growth.
• Develop category plans including SKU mix and loyalty programs.
• Lead strategic promotional strategies with cross-functional partners.
• Build and coach a high-performing merchandising team.
• Use insights to inform assortment, pricing, promotion, and merchandising decisions.
• Contribute to General Merchandising initiatives.

Skills

Leadership

Strategic thinking

Communication

Team building

Decision making under pressure

Ambiguity management

Executive presence

MS Office (Excel/PowerPoint)

Travel readiness

Education

Bachelor's degree or equivalent experience

Tools

MS Office

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary Lead Director, Senior Category Manager, Photo and Services

Are you passionate about building customer focused assortments, driving innovation, and leading high-impact retail strategies that shape how customers shop every day? This is an exciting leadership opportunity to shape the future of the Photo and Services business at CVS Health. As Lead Director, Senior Category Manager, you will lead a highly visible, customer-cherished portfolio with responsibility for driving sales, margin growth, customer engagement, vendor strategy, and omnichannel merchandising experiences across stores and digital channels. In this role, you will set the strategic direction for the category, translate customer and market insights into actionable business plans, and partner cross-functionally to deliver growth, innovation, and differentiated experiences for CVS Health customers. You will also lead and develop a team of Category Merchants and Analysts, building talent, accountability, and a strong culture of performance. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate.

In this role, you will:

• Deliver sales and margin goals by attaining market share and thoughtfully managing all lines of the category P&L
• Lead and manage large vendor relationships, including joint business planning development and vendor negotiations to secure innovation, funding, service levels, differentiated assortments and profitable growth.
• Develop and implement category plans (i.e., plan optimal SKU mix; ExtraCare loyalty program; weekly, seasonal, annual promotional programs) for merchandising programs that reflect deep personal knowledge of our businesses, customers and client.
• Initiate and execute strategic promotional strategies and marketing plans by influencing and aligning CVS partners (e.g., Inventory, Pricing, Promotion, Finance, Store Brands, Store Design, IT, Tech Platform, Store Operations, and Loyalty) and supplier partners to execute category priorities.
• Build, coach, and develop a high-performing team with clear goals, accountability, and a strong pipeline of future merchandising talent.
• Leverage customer, loyalty, market, and competitive insights to identify growth opportunities, inform assortment, pricing, promotion, and merchandising decisions, and continually sustain a strong understanding of current competition.
• Contribute to the development and execution of General Merchandising initiatives.

Required Qualifications

• 10+ years category management and/or direct spend experience, with a track record of meeting, or exceeding, financial objectives and P&L ownership.
• Demonstrated ability to translate customer, market, and competitive insights into actionable category strategies.
• Proven track record of influencing others with and without authority
• Experience building high-performing, successful teams developing key talent.
• Experience leading under pressure, adapting quickly to changing dynamics, and developing solutions that meet the needs of multiple business stakeholders.
• Ability to lead through ambiguity, prioritize competing demands, and make sound decisions in a fast-paced retail environment.
• Previous experience developing presentations with strong executive presence, communicating complex business strategies clearly to senior leaders and cross-functional partners
• Experience leveraging a strategic mindset with the ability to develop and execute category and merchandising strategies that drive business growth.
• Experience leading category transformation, assortment optimization, SKU productivity, or promotional effectiveness initiatives.
• Experience managing large-scale vendor portfolios and national brand partnerships
• Expertise leveraging MS Office Suite, including advanced Excel and PowerPoint capabilities.
• Travel- Ability, and willingness to travel regularly, 20% of time, based on needs of the business

Preferred Qualifications

• Experience building high-performing, successful teams developing key talent.
• Demonstrated passion for bringing new leaders along and helping them realize their ability to impact the business.
• Experience managing photo, print, or in-store service/equipment-based categories, including vendor software testing, equipment uptime, and colleague/customer experience across kiosk or digital service platforms.
• Experience leveraging a strategic mindset with the ability to develop and execute category and merchandising strategies that drive business growth.
• Experience managing large-scale vendor portfolios and national brand partnerships

Education

Bachelor's Degree or equivalent experience

Pay Range

The typical pay range for this role is: $100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 09/19/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.