Lead Director, Sales Performance Analytics-Commercial

CVS Health; Maryland; Hybrid; USD 100,000 - 232,000; Full time

Benefits offered by this job

Bonus program

Comprehensive benefits

Job summary

CVS Health is seeking a Sales Performance Analytics Leader to transform a delivery-focused analytics team into a strategic, outcome-oriented capability that business leaders rely on for decisions. You will set vision, lead change, and drive adoption of analytics products across the commercial sales environment.

You will partner with senior leaders to define KPIs, oversee dashboards and insights, and ensure data quality and timely delivery to inform planning and performance decisions.

Qualifications

• 8+ years of progressive experience in sales analytics, commercial analytics, business intelligence, data products, or related decision-support functions.
• Hands‑on experience in analytics, BI, data engineering, dashboard development, or analytics product management.
• Proven people leadership experience, including setting direction and developing talent during significant change.
• Experience rationalizing analytics portfolios by value, usage, and effort to prioritize, consolidate, or retire products.
• Ability to partner with senior leaders, define meaningful KPIs, and translate analytics into business actions.
• Knowledge of health care, insurance, or CVS Health environment and ability to navigate a large organization.
• Technical fluency in data and visualization environments (Salesforce, SQL, Tableau/Power BI, Excel, cloud data platforms, AI-enabled analytics).

Responsibilities

• Lead, coach, and develop a multidisciplinary analytics team and set clear expectations.
• Move the team from reactive reporting to proactive, insight-led decision support.
• Own the analytics product portfolio and roadmap; evaluate value and prioritize work.
• Partner with senior leaders to define KPIs and translate priorities into dashboards and insights.
• Ensure dashboards, forecasts, and analytics are accurate, timely, and trusted for planning decisions.
• Establish governance and success measures balancing operations with strategic capability building.
• Define adoption metrics and guide continuous product improvement.
• Communicate the case for change to stakeholders and sustain new ways of working.
• Provide strategic oversight of the DataMart and analytics ecosystem with technical leaders.

Skills

Sales analytics

People leadership

Stakeholder management

KPI framing

Analytical thinking

Change management

Executive communication

Education

Bachelor's degree

Tools

Salesforce

SQL

Tableau

Power BI

Excel

Cloud data platforms

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Sales Performance Analytics Leader is a transformational people leader responsible for evolving a delivery-focused analytics team into a strategic, outcome-oriented capability that business leaders rely on to make decisions. This role will set a clear vision, challenge the status quo, and help the team adapt and evolve-strengthening accountability, prioritization, business partnership, and the quality of insights delivered across the commercial sales environment.

Responsibilities:

• Lead, coach, and develop a multidisciplinary performance analytics team; set clear expectations, strengthen accountability, and build the capabilities needed to operate as strategic business partners
• Create and execute a change agenda that moves the team from reactive report production to proactive, insight-led decision support
• Own the analytics product portfolio and roadmap; evaluate business value, usage, overlap, and maintenance effort to consolidate or retire low-value reports and prioritize the work with the greatest impact
• Partner with senior sales and enterprise leaders to identify the decisions analytics must enable, define meaningful KPIs, and translate priorities into a focused portfolio of decision-ready dashboards and insights
• Ensure dashboards, forecasts, and analytics products are accurate, timely, intuitive, scalable, and trusted as sources for business planning and performance decisions
• Establish transparent intake, prioritization, governance, and success measures that balance operational support with strategic capability building
• Define meaningful measures for adoption, utilization, data quality, and business impact to guide continuous product improvement and demonstrate results
• Lead stakeholders and team members through change by communicating the case for change, addressing resistance, making difficult tradeoffs, and sustaining new ways of working
• Provide strategic oversight of the DataMart and analytics ecosystem, partnering with technical leaders on data architecture, integrations, controls, release readiness, platform stability, and responsible AI adoption
• Represent the analytics function with executive presence, clearly communicating insights, risks, recommendations, and tradeoffs to technical and nontechnical audiences

Required Qualifications:

• 8+ years of progressive experience in sales analytics, commercial analytics, business intelligence, data products, or a related decision-support function
• Hands‑on experience in analytics, business intelligence, data engineering, dashboard development, or analytics product management
• Demonstrated people leadership experience, including setting direction, developing talent, raising performance expectations, and leading an established team through significant change
• Proven experience rationalizing a reporting or analytics portfolio by using business value, usage, and effort to prioritize, consolidate, redesign, or retire products
• Demonstrated ability to partner with senior leaders, define meaningful KPIs, frame recommendations, and turn complex analytics into clear business actions and decisions
• Knowledge of health care, insurance, or Aetna business environment and the ability to navigate a large, matrixed organization
• Technical fluency in data, analytics, and visualization environments‑such as Salesforce, SQL, Tableau or Power BI, Excel, cloud data platforms, and AI‑enabled analytics‑sufficient to guide specialists, evaluate tradeoffs, and ensure sound delivery

Preferred Qualifications:

• Experience leading analytics, reporting, or data‑product transformation within a Sales, Sales Enablement, or other complex commercial organization
• Experience applying formal or practical change‑management approaches to build stakeholder commitment, drive adoption, and sustain new operating practices

Education:

bachelor's degree preferred/specialized training/relevant professional qualification.

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/31/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.