Lead Director, Corporate Compliance

CVS Health; Providence (RI); On-site; USD 100,000 - 231,540; Full time

Benefits offered by this job

401(k) plan with company matching

Tuition assistance

Flexible work schedules

Wellness programs

Job summary

CVS Health is seeking a Lead Director to join the Corporate Compliance Market Conduct Exam team in Providence, Rhode Island. This role involves overseeing market conduct exams, collaborating with internal teams to ensure regulatory compliance, and implementing strong policies. The ideal candidate will have 10+ years of experience in compliance and regulatory roles, emphasizing leadership and analytical skills.

The position offers a salary range of $100,000.00 – $231,540.00, depending on experience. Benefits include medical plans, 401(k), paid time off, and more.

Qualifications

• 10 years in Compliance, Regulatory, Legal, or Market Conduct Exam roles.
• Experience with Health Care Benefits.
• Proven experience leading cross-functional teams.

Responsibilities

• Oversee and support market conduct exams from state regulators.
• Implement policies supporting strong compliance practices.
• Communicate compliance expectations across the organization.

Skills

Analytical skills

Verbal communication skills

Written communication skills

Leadership

Regulatory understanding

Education

Bachelor's degree or equivalent experience

Job description

We're building a world of health around every individual – shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.

Position Summary

We’re seeking a Lead Director to join the Corporate Compliance Market Conduct Exam team. In this role, you will oversee and support market conduct exams from state regulators, working closely with internal teams to gather information, prepare responses, and ensure the company meets all regulatory expectations.

Key Responsibilities

• Leadership & Strategy
  • Lead planning and execution of compliance initiatives.
  • Implement policies and processes that support strong compliance practices.
  • Manage team operations, including budget, staffing, and performance.
  • Drive improvements in systems, reporting, and automation related to exam work.
• Market Conduct Exam Management
  • Coordinate market conduct exams across business areas and with Legal.
  • Serve as the main point of contact for state regulators and third‑party auditors.
  • Ensure accurate, timely collection and delivery of exam materials.
  • Oversee responses to exam findings and corrective action plans.
  • Maintain strong documentation of all exam‑related work.
• Risk & Compliance Oversight
  • Advise on compliance standards to reduce regulatory risk.
  • Partner with various internal teams, including Legal, to coordinate market conduct exams.
  • Develop and maintain risk assessments, auditing, and monitoring processes.
  • Guide cross‑functional partners in responding to regulatory requests.
  • Communicate compliance expectations and drive ethical decision‑making across the organization.

Required Qualifications

• 10 years in Compliance, Regulatory, Legal, or Market Conduct Exam roles, including experience with Health Care Benefits.
• Strong analytical, verbal, and written communication skills.
• Proven experience leading cross‑functional teams and projects.
• Ability to influence decisions across all organizational levels.
• Skilled at escalating risks appropriately.

Preferred Qualifications

• Experience in auditing or market conduct exams within healthcare, managed care, or PBM.
• Experience as a state market conduct examiner.
• Background in project management and developing audit or corrective action plans.
• Experience working directly with regulators or auditors.
• Law degree (JD).

Education

Bachelor's degree OR equivalent experience.

Pay Range

$100,000.00 – $231,540.00 (base annual salary; actual offer depends on experience, education, geography, and other factors).

Benefits

We provide a comprehensive mix of pay and benefits, including affordable medical plan options, a 401(k) plan with company matching, an employee stock purchase plan, no‑cost wellness programs, confidential counseling, financial coaching, paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and other benefits as eligible.

Equal Employment Opportunity

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran – committed to diversity in the workplace.