Lead Direct Care Supervisor

Eckerdhelpsgirls; North Carolina; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Low-Cost Medical/Dental/Vision

PTO 19 days first year

11 paid holidays

Employer 5% match

Flexible spending accounts

Disability insurance

Life and AD&D insurance

Voluntary life insurance

PSLF Eligible Employer

PTO Exchange

Meals provided on duty

Job summary

Eckerd Connects is seeking a Lead Direct Care Supervisor for our adolescent residential academy in Boomer, NC. You will supervise Direct Care Supervisors and ensure balanced therapeutic and educational programming, coordinating with case managers during intake.

Ideal candidates have a social/human services background, 2+ years of supervisory experience with at-risk youth, and are able to pass screenings and a background check. On-site role with comprehensive benefits.

Qualifications

• Must be 21 years of age or older per DJJ guidelines.
• Bachelor’s degree in a social or human service field or coursework with 4+ years’ youth experience.
• 2 years supervisory experience with at-risk youth.
• Pass crisis intervention/physical restraint training and certification.
• Must pass drug screen and nationwide background check.

Responsibilities

• Supervise and train Direct Care Supervisors to ensure balanced programming.
• Oversee program operations and assign duties to ensure smooth groups operation.
• Coordinate with JJ Case Managers for intake screenings and ISPs.
• Participate in re-assessments of youth with the Service Team.

Skills

Leadership

Supervision

Crisis intervention

Education

Bachelor's degree in social or human services

Job description

Looking for a career where you can lead, inspire, and change lives? We're seeking a Lead Direct Care Supervisor to join our adolescent residential academy in Boomer, North Carolina! Join a mission-driven organization where your leadership will directly impact the lives of at-risk teens and help shape their future.

Make more than a Living, Make a Difference

• Low-Cost Medical, Dental and Vision Insurance
• 19 days of Paid Time Off the first year
• 11 paid holidays
• Retirement savings plan with employer match up to 5%
• Flexible spending accounts
• Paid short-term and long-term disability
• Group Term Life and AD&D Insurance
• Voluntary term life insurance
• Public Service Loan Forgiveness (PSLF) Eligible Employer
• PTO Exchange
• Meals provided when on duty

Duties & Responsibilities

• The Lead Direct Care Supervisor is responsible for the supervision and training of Direct Care Supervisors within the program to ensure balanced therapeutic and educational programming occurs.
• Responsible for the awareness of the entire program operation and is ready to assume any duties or responsibilities necessary to ensure successful operation of the groups, direct care supervision, and program.
• The Lead Direct Care Supervisor will collaborate with JJ Case Managers to ensure that all in-house screenings and assessments necessary to formulate a thorough individual service plan are scheduled during the intake phase. Oversee placement of youth in specific group.
• Participate and evaluate all re-assessments of youth with the Service Team when youth are not responding to completion of service plan goals.

Qualifications

• Must be 21 years of age or older per DJJ guidelines.
• Bachelor’s degree, from an accredited College or University, in a social or human service field or
  • Course work in a social or human service field with at least 4 years’ experience working with youth is required.
• Experience with an at-risk youth population and 2 years of supervisory experience is required.
• Must be able to pass evaluation of crisis intervention/physical restraint techniques and written certification exam, and use approved techniques as needed. Ability to transport clients and staff.
• Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy.
• Employment is contingent upon successful completion of a nationwide criminal background check.

*This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.

About our Residential Academy

Eckerd Connects' Short-Term Juvenile Justice Residential program is a complete rehabilitative experience delivered in 4 to 6 months to 40 adjudicated male youth, ages 13 to 17, referred by the North Carolina Department of Public Safety Division of Juvenile Justice. This residential treatment concept combines promising and evidence-based practices with a strong family transition component and signifies a public-private partnership with the Division of Juvenile Justice which has produced an innovative shift in the way youth are served in North Carolina's juvenile justice system. Intensive, short-term services include individualized treatment and academic plans that combine formal and experiential education, community service, behavioral health, and family counseling in a non-punitive environment designed to address the youth's behavioral challenges through a strength-based approach. Youth also receive accredited education on-site and work together in small group settings with assigned counselors.

Boys Residential Academy at Boomer

4654 High Rock Road
Boomer, NC 28606

About Us Video: https://youtu.be/eL_LDuWsm80?si=q5123gR5vh_ppBCm

Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, and local laws.

Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact [e-mail]. Relay Services Dial 711.

Know Your Rights: Workplace Discrimination is Illegal

Eckerd Connects is a drug-free workplace and utilizes E-verify to confirm employment eligibilit y.

Location(s)

4654 High Rock RoadResidential Services, Boomer , North Carolina 28606 , United States

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Drug-Free Workplace Policy

2026 Eckerd Connects Benefits Guide

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Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws.

Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact [e-mail]. Relay Services Dial 711.

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