Lead, Digital Quality & Compliance

Abbott Laboratories; Plano (TX); On-site; USD 87,000 - 173,000; Full time

Benefits offered by this job

Free medical coverage

Tuition reimbursement

Retirement plan

Education benefit

Job summary

Abbott Laboratories in Plano, TX, seeks a Lead, Digital Quality and Compliance to advance Quality Systems Automation, data analytics, and regulatory compliance within the Neuromodulation division. You will drive digital transformation, integrate QMS with ERP/PLM/MES, and lead cross-functional projects across quality and manufacturing teams.

The role emphasizes automation, data-driven decision making, and compliance with FDA/ISO standards, with opportunities to explore AI and advanced analytics

Qualifications

• Bachelor's degree or higher in a related field.
• Experience with workflow automation and low-code/no-code tools.
• Strong analytical and problem-solving abilities.

Responsibilities

• Develop, configure, and maintain automated workflows within QMS platforms and related enterprise systems.
• Automate quality processes including CAPA, complaints, nonconformances, change control, audits, training, supplier quality, and document control.
• Design system integrations between Quality, ERP, PLM, CRM, and MES; enhance processes with automation.

Skills

Workflow automation

Low-code/no-code

Analytical thinking

Stakeholder management

Communication

Education

Bachelor's degree in Engineering, CS, IS, Quality, Life Sciences

Masters degree (preferred) in Engineering, CS, IS, Quality, Life Sciences

Tools

Power Platform

Power Automate

Power BI

Job description

Location United States - Texas - Plano Category Quality

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Lead, Digital Quality and Compliance

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Plano, Texas location in the Neuromodulation Division. Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

What You’ll Work On

• Quality Systems Automation
  • Develop, configure, and maintain automated workflows within QMS platforms and related enterprise systems.
  • Identify opportunities to automate quality processes including CAPA, complaints, nonconformances, change control, audits, training, supplier quality, and document control. Responsible for application of quality principles and complex analysis of quality records, reports to form recommendations for improvements.
  • Design system integrations between Quality, ERP, PLM, CRM, and Manufacturing Execution Systems (MES).
  • Implement automation solutions that improve process consistency, compliance, and user experience.
• Systems Administration and Compliance
  • Support validation activities for computerized systems in accordance with company procedures and regulatory requirements.
  • Maintain system configurations, user access controls, audit trails, and electronic records. Ensure compliance with FDA, EU MDR, ISO 13485, and data integrity requirements.
  • Assist in preparation for regulatory inspections and audits by supporting system documentation and evidence generation.
• Data Analytics and Reporting
  • Develop dashboards and automated reporting tools to monitor quality metrics and KPIs.
  • Analyze quality data trends and identify opportunities for process improvement.
  • Support management review activities through automated data collection and reporting.
• Lead digital transformation initiatives within the Quality organization.
• Collaborate with stakeholders to optimize business processes and eliminate manual activities.
• Apply Lean, Six Sigma, and risk-based methodologies to improve quality system effectiveness.
• Evaluate emerging technologies including AI and advanced analytics for quality applications.
• Project Management
  • Lead system implementation and enhancement projects.
  • Develop project plans, requirements, testing protocols, and deployment strategies.
  • May liaise with external vendors. Coordinate vendors, consultants, and cross-functional teams to ensure successful project execution.

Required Qualifications

• Bachelors degree in Engineering, Computer Science, Information Systems, Quality, Life Sciences, or a related field.
• Experience with workflow automation, low-code/no-code platforms, or business process automation tools.
• Strong analytical and problem‑solving skills.
• Excellent communication and stakeholder management abilities.

Preferred Qualifications

• Masters degree in Engineering, Computer Science, Information Systems, Quality, Life Sciences, or a related field.
• 4+ years of experience supporting Quality Systems in a regulated industry.
• Experience with electronic QMS platforms such as Veeva, TrackWise, ETQ Reliance, or similar systems.
• Strong understanding of:
  • FDA 21 CFR Part 820
  • 21 CFR Part 11
  • EU MDR / IVDR
  • ISO 13485
  • GAMP 5
  • Computer System Validation (CSV)
• Experience in medical devices, diagnostics, biotechnology, or pharmaceutical industries.
• Knowledge of Power Platform, Power Automate, Power BI or equivalent automation tools.
• Experience integrating QMS systems with ERP, PLM, or manufacturing systems.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:

https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

The base pay for this position is $86,700.00 – $173,300.00. In specific locations, the pay range may vary from the range posted.

Job Id 31162900 Location United States - Texas - Plano Medical surveillance Not Applicable Division NM Neuromodulation Travel Yes, 5 % of the Time Additional Location Significant work activities Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day); Keyboard use (greater or equal to 50% of the workday)

Location United States - Texas - Plano Category Quality

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Location United States - Texas - Austin Category Quality

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOIN OUR TALENT COMMUNITY

We will notify you about relevant positions, and keep you in mind when we have interesting opportunities.

An Equal Opportunity Employer
Abbott is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Employment decisions are based on qualifications, merit, and business needs.
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We provide reasonable workplace accommodations. U.S. residents only: To request accommodation, please call 224-667-0340or email [e-mail].