Lead Developer - Corporate Systems

Phaidon International

New York (NY)

Hybrid

USD 100,000 - 130,000

Full time

14 days+

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Benefits offered by this job

AI-driven automation projects
Cross-functional collaboration
Opportunities for professional growth

Job summary

A global recruitment firm is seeking a hands-on Lead Developer for Corporate Systems. This hybrid role requires deep technical expertise in managing and evolving CRM and HRIS platforms, with a focus on automation and integration. The ideal candidate should have over two years' experience with CRM systems, particularly Microsoft Dynamics 365, and strong database skills, including SQL Server. The role involves leading a small team and collaborating across departments to drive robust system performance and deliver impactful corporate solutions.

Qualifications

  • 2+ years’ experience implementing and managing CRM platforms.
  • Strong understanding of Microsoft Dynamics 365 and CRM best practices.
  • Database expertise with SQL Server and/or PostgreSQL.
  • Hands-on experience with Azure cloud services.

Responsibilities

  • Own and evolve core enterprise platforms including CRM and HRIS.
  • Lead technical development to improve productivity and decision-making.
  • Manage a small team and collaborate with HR, Finance, and Operations.
  • Develop Python-based data pipelines for system integrations.

Skills

CRM platforms implementation
Microsoft Dynamics 365
SQL Server
Azure cloud services
Microsoft Power Platform
Advanced Excel skills
Project delivery
Technical team management

Job description

Location: NYC, Dallas, Charlotte, or Chicago (Hybrid - 3 days/week in office)

Reports to: Chief Technology Officer

Employment Type: Full Time / Permanent

About Phaidon International

Established in London in 2004, Phaidon International was founded with the ambition to deliver talent solutions backed by deep industry expertise. Since then, we have consistently ranked among the fastest-growing recruitment firms globally and are currently the 10th largest direct-hire agency in the world.

We partner with a wide range of businesses - from Fortune 500 companies to venture-backed start-ups - to deliver the right talent for mission-critical roles. Operating through global hubs, our consultants offer localized knowledge combined with international reach, helping clients navigate regional complexities and achieve both immediate and long-term hiring goals.

About the Role

We are seeking a hands‑on Lead Developer - Corporate Systems to own and evolve our core enterprise platforms, including CRM, HRIS, HR Reporting, and all associated integrations and data pipelines.

This is a player‑coach role combining deep technical contribution with people leadership. You will act as a subject matter expert, technical lead, and manager driving reliable system performance while shaping future‑facing automation, integration, and AI‑enabled workflows.

You will manage a small but critical team (2 direct reports) and work closely with HR, Finance, Operations, and senior business stakeholders to deliver scalable, high‑impact corporate systems.

Leadership & Team Development
  • Lead and develop a front‑end corporate systems team, ensuring high‑quality delivery and service reliability
  • Hire, coach, and performance‑manage direct reports, including setting clear objectives and development plans
  • Provide regular feedback through structured one‑on‑ones and performance reviews
  • Upskill the team across modern integration, data, and automation technologies
Systems & Service Delivery
  • Own operational support, SLAs, incident resolution, and problem management across corporate systems
  • Manage application release processes, including end‑user and stakeholder communications
  • Serve as the escalation point for system issues, coordinating with vendors and internal teams
  • Maintain and improve testing scripts, controls, and documentation
  • Assess business needs and technical constraints to drive seamless system integration
Technical Development & Engineering (Hands‑On)
  • Design and build Python-based data pipelines for upstream/downstream system integrations
  • Develop and optimise data engineering workflows and automation solutions
  • Deploy, manage, and optimise solutions on Azure (AWS or GCP experience also accepted)
  • Integrate Generative AI APIs into enterprise workflows to improve productivity and decision‑making
  • Ensure secure, scalable, and resilient system architectures
Stakeholder & Cross‑Functional Collaboration
  • Partner closely with HR and other business sponsors to deliver new systems and enhancements
  • Act as a trusted technical advisor to business and IT leadership
  • Balance and negotiate competing requirements across multiple departments
  • Work in bi‑weekly agile sprints alongside product managers, data scientists, and stakeholders
Strategy, Governance & Continuous Improvement
  • Own technical road‑maps for corporate systems and integrations
  • Evaluate and recommend new technologies aligned with business and IT strategy
  • Define and report on service performance metrics, driving continuous improvement
  • Ensure systems comply with internal policies, regulatory, and security requirements
  • Support budgeting and vendor planning for systems, applications, and integrations
  • Stay ahead of trends in application integration and enterprise automation
Communication & Reporting
  • Produce clear technical documentation and stakeholder‑facing summaries
  • Communicate complex technical concepts to non‑technical audiences effectively
  • Prepare proposals and impact assessments for enterprise initiatives
What We're Looking For
CRM & Systems Experience
  • 2+ years’ experience implementing and managing CRM platforms
  • Strong understanding of Microsoft Dynamics 365 and CRM best practices
  • Experience managing SaaS vendors, contracts, and license models
Technical Skills
  • Database expertise: SQL Server and/or PostgreSQL
  • Hands‑on experience with Azure cloud services (AWS/GCP acceptable)
  • Solid working knowledge of Microsoft Power Platform
  • Advanced Excel skills
  • Experience managing third‑party vendors and holding them accountable to SLAs
  • Ability to influence and collaborate with stakeholders at all levels of the business
  • End‑to‑end project delivery experience
  • Prior management of technical teams (SMEs, Solution Architects, Power BI Developers)
  • Ability to translate complex technical concepts into clear, executable road‑maps
Industry & Production Experience
  • Experience delivering enterprise systems in Banking, Insurance, Recruitment, Retail, or similar environments
  • Track record of owning production systems and driving business process improvement
Why Join Phaidon International
  • Work on AI‑driven automation with direct enterprise impact
  • Collaborate in a fast‑moving, agile, cross‑functional environment
  • Help build and shape a maturing global technology platform
  • See direct cause‑and‑effect between your work and business outcome.
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