Lead Deployment Architect

Celonis; New York (NY); On-site; USD 180,000 - 280,000; Full time

Job summary

Celonis is seeking a Lead Deployment Architect to serve as the senior technical authority across strategic customer engagements, defining architectural standards and end-to-end solution designs, including AI-augmented and agentic workflows.

You will bridge pre-sales and post-sales, lead design reviews, and mentor delivery teams while shaping transformation roadmaps to ensure value realization and long-term customer success.

Responsibilities

• Design end-to-end Celonis solution architectures for complex enterprise deployments across multiple processes and geographies.
• Define the technical blueprint for Celonis platform integrations with customer systems, data strategies, and transformation goals.
• Set standards for AI output validation and orchestration of AI deployment agents across multi-workstream engagements.
• Own solution quality and delivery outcomes by conducting design reviews and enforcing architectural standards.
• Serve as senior technical advisor to strategic customers, translating business challenges into Celonis platform strategies.

Job description

The Team

Celonis Services is the delivery engine of our Celonis Customer Organization, responsible for turning the Celonis platform into measurable, business-critical outcomes for our customers. In the AI era, our role has elevated: as AI agents like our own Apollo take on more of the technical build, our people focus on the work that drives real impact—understanding our customers' business-critical problems, designing the solutions that solve them, and quantifying the value delivered. Our Deployment Engineers and Deployment Architects pair deep domain and industry expertise with serious platform mastery and AI-augmented delivery, directing agentic systems while owning the judgment, architecture, and customer relationships that AI cannot replace. We deliver faster and smarter than ever, and we own the outcome: initial value realization, adoption, and the long-term success of our customers.

The Role

As a Lead Deployment Architect, you are the most senior technical authority within delivery. You shape how Celonis solutions are designed, architected, and delivered across your portfolio of strategic customer engagements. You define what good delivery looks like—setting architectural standards, designing end-to-end solution strategies, and ensuring that AI-augmented and agentic workflows are deployed effectively at scale.

You operate at the intersection of deep platform expertise, domain knowledge, and customer strategy. You are equally comfortable leading a technical design review with Celonis engineers and presenting a transformation roadmap to a customer's C‑suite. You bridge the gap between pre‑sales and post‑sales, ensuring that what was promised can be delivered—and often shaping the promise itself.

This role carries significant organizational leverage. You set delivery patterns that other teams follow. You define how AI agents should be orchestrated for complex, multi‑workstream engagements. You work in close collaboration with Deployment Engineers and raise the bar for the entire practice.

The Work You’ll Do

Solution Architecture & Design

Support Services scoping in pre‑sales, ensuring the right Services are positioned in line with the Celonis solution architecture proposed.

Design end‑to‑end Celonis solution architectures for complex enterprise deployments, spanning multiple process areas, business units, and geographies.

Define the technical blueprint for how the Celonis platform integrates with customer systems, data strategies, and transformation goals.

Design secure, scalable architectures tailored to complex enterprise requirements, optimizing for long‑term usage growth and high concurrency.

Make architectural trade‑off decisions: build vs. configure, custom vs. standard, phased vs. big‑bang—with clear rationale tied to customer outcomes.

Own solution quality & outcome delivery across engagements, conducting design reviews and ensuring delivery teams follow architectural standards.

AI Orchestration & Delivery Innovation

Design how AI deployment agents (Apollo) should be used across complex, multi‑workstream engagements, defining agent workflows, validation checkpoints, and quality gates.

Develop reusable specifications, templates, and patterns that enable Deployment Engineers to direct AI agents more effectively.

Pioneer new delivery approaches that leverage AI to compress timelines, improve quality, or unlock use cases that were previously impractical.

Set standards for AI output validation, ensuring the organization maintains quality as delivery accelerates.

Customer Strategy & Advisory

Serve as the senior technical advisor to strategic customers, building trusted relationships with VP and C‑level stakeholders.

Translate customer business challenges into Celonis platform strategies, identifying high‑impact use cases and defining success metrics.

Support pre‑sales by providing technical credibility in complex deals, validating solution feasibility, and shaping project scope.

Guide customers through their Process Intelligence maturity journey, advising on platform expansion, AI readiness, and organizational change.

Leverage the broader ecosystem of Celonis experts to remove potential blockers in customer engagements.

Establish deep, technical advisor relationships with customer stakeholders (Lead Data Engineers and Architects, Head of Data Intelligence, Head of Business Transformation).