Lead Delivery Driver

HD Supply Canada, Inc; Summerville (SC); On-site; USD 42,000 - 52,000; Full time

Job summary

HD Supply Canada, Inc. in Summerville, SC seeks a Lead Delivery Driver to manage loading, dispatching, and daily routes for drivers. The role emphasizes safety checks, efficiency, and strong customer service during deliveries.

Requires a valid driver's license, clean MVR, and experience with box trucks in a wholesale distribution setting; responsibilities include training teammates and handling driver issues as they arise.

Qualifications

• 3+ years delivering merchandise with box trucks or similar vehicles.
• 3+ years operating material handling equipment.
• No more than 2 minor accidents in the past rolling 3 years.
• No more than 2 moving violations in the past rolling 3 years.
• Wholesale distribution experience.

Responsibilities

• Coordinates the loading and dispatching of all driver routes.
• Oversees pre- and post-trip inspections per DOT and internal policies.
• Conducts daily route planning and optimization for drivers.
• Serves as the primary point-of-contact for driver issues.
• Coaches and trains drivers on policies and procedures.
• Reviews order manifests for accuracy and completeness.
• Delivers customer orders within the service area with professional service.
• Provides feedback to management on escalated service and sales concerns.
• Performs other duties as assigned.

Skills

Delivery to customers

Box truck driving

Route planning

Customer service

Safety awareness

MVR compliance

Education

Technical certification or associate degree

Job description

## Lead Delivery DriverApply: Summerville-SC-US: Full time: Posted Yesterday: R26005792**Preferred Qualifications*** Prior experience delivering merchandise to customers using a box truck or similar vehicle.* 3+ years of experience operating material handling equipment.* No more than 2 minor accidents in the past rolling 3 years.* No more than 2 moving violations in the past rolling 3 years.* Wholesale distribution experience.**Job Summary**Facilitates load management, including the accurate and efficient dispatching of all dedicated drivers in the facility. Trains and provides support to new and existing associates on the transportation team. This position requires operation of a company or rental vehicle, and this operation may be done during the average work week. If selected for this position, the company will continuously monitor Motor Vehicle Records (MVRs). A requirement of this position is an acceptable MVR status and a valid driver’s license.**Major Tasks, Responsibilities, and Key Accountabilities*** Coordinates the loading and dispatching of all driver routes.* Oversees pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.* Conducts daily route planning and optimization for drivers.* Serves as the primary point-of-contact for all driver-related issues.* Coaches and trains new and existing drivers on policies and procedures and provides feedback to management on team performance.* Reviews order manifests to ensure customer orders and daily routes are complete and accurate.* Delivers customer orders within a service area, including interfacing with customers on order issues. Provides exceptional customer service by being polite and professional during deliveries.* Provides feedback to management on escalated customer service and sales-related concerns. Performs other duties and tasks as assigned.**Nature and Scope*** Problems are typically difficult and/or high impact. Troubleshoots complex support or operational problems for junior level associates.* Under limited supervision, independently resolves issues and applies a variety of methods to develop customized solutions. May lead the daily operations of a department or team. Work typically involves infrequent review of output by a supervisor or direct customers of the process.* Assists with supervisory duties but does not have hiring/firing authority. Trains, delegates tasks, and reviews the work of junior level associates.**Work Environment*** Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.* Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.* Typically requires overnight travel less than 10% of the time.**Education and Experience*** Technical certification or associate degree may be required in some areas. Generally 7+ years of experience in area of responsibility.**Our Goals for Diversity, Equity, and Inclusion**We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.**Equal Employment Opportunity**HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.### About UsAt HD Supply, we believe that our core purpose is to improve our associates’ lives and equip them with the tools needed to provide exceptional customer experiences every day. As one of the largest industrial distributors in North America, we enable our customers’ success by consistently delivering what they need, where and when they need it.HD SUPPLY has more than 80 years of experience supporting our customers with leadership positions in the maintenance, repair and operations (MRO). With 44 distribution centers spread across 25 states and two Canadian provinces, HD Supply provides an expansive offering of approximately 200,000 SKUs featuring high-quality, name-brand and proprietary products – all at competitive prices.Combine this with our industry-leading, value-add services – including localized jobsite delivery, will-call and direct-ship options, diversified logistics and innovative solutions – and you can see why our more than 300,000 customers continue to trust HD Supply as their first choice supplier for getting the job done.