Lead-DC Operations - Mid-shift

Reser's Fine Foods, Inc.; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

AD&D

Life Insurance

401(k) with discretionary match

Wellness programs

Paid time off

Holidays

Voluntary benefits

Job summary

Reser’s Fine Foods, Inc. seeks a DC Operations Lead to support distribution center operations, driving efficiency, accuracy, and customer satisfaction. This lead role operates with autonomy and cross-functional influence, reporting to the DC Manager.

Responsibilities include scheduling shipments, inventory control, inbound/outbound coordination, and ensuring compliance with food safety and ERP/WMS processes. Full-time with multiple shifts, including evenings and weekends, with potential overtime.

Qualifications

• Excellent verbal and written communication skills are required.
• Proficient with PC applications and typing.
• Strong organization and coordination abilities for cross-functional work.
• Knowledge of warehousing and logistics operations is essential.

Responsibilities

• Schedule and dispatch outbound shipments; coordinate with logistics.
• Ensure accurate processing of shipments (wave, pick, load, invoice).
• Prevent shortages and chargebacks through proactive issue resolution.
• Safeguard inventory and financial integrity across all transactions.
• Coordinate inbound scheduling and receiving, transfers, and DRP leads.
• Maintain system accuracy and provide real-time updates in YMS and CMS.

Skills

Communication

PC Proficiency

Organization

Warehousing

Education

High school degree

Tools

ERP

WMS

MS Suite

Google Workspace

Job description

Reser’s is the leading provider of fresh refrigerated foods for the supermarket and food service industries. Family owned and operated, Reser’s has been a proud sponsor of good times at picnics, BBQs, and affordable family meals since 1950. Reser’s family of brands include Reser’s American Classics, Main Street Bistro, Don Pancho, and more. Reser’s operates facilities in the US, Mexico and actively supports the communities it serves.

Benefits and Culture

We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future. Reser’s offers choices whenever possible, because we recognize the diverse and ever-changing needs of our employees. Full-time employee benefits include medical, dental, vision, AD&D, life, 401(k) with discretionary match, wellness programs, paid time off, company paid holidays and a variety of voluntary benefit options.

We strive to be Employer of Choice. As one of our five cornerstones, this means that we go all-out to create an environment that shows we are committed to investing in employee growth and creating a culture of belonging where employees what to build a lasting career.

Visit our website to learn more about our competitive benefit programs – https://resers.com/careers/#benefits

Reser’s Fine Foods – Job Description

Distribution Center (DC) Operations Lead

Location: Kansas, North Carolina, and Oregon

Reports to: DC Manager

FLSA Status: Non-Exempt

Job Summary

The DC Operations Lead plays a key role in supporting distribution center (DC) operations and its customer-facing activities. This is a lead-level role, equivalent in scope and responsibility to a DC or MFG Shop Floor Lead.

The DC Operations Lead is expected to operate with a high degree of autonomy, decision-making authority, and cross-functional influence, directly impacting operational efficiency, compliance, and customer satisfaction.

The position ensures accurate system updates and effective communication across the supply chain (Manufacturing, Sales, Customer Service, Logistics, Carriers). It helps the Manager and Supervisors coordinate work, including receiving, inventory control, shipping, and logistics functions.

Essential Position Functions

• a. Schedule and dispatch outbound shipments, prioritize tasks, and coordinate with logistics.
• b. Ensure accurate processing of shipments: waving, picking, loading, invoicing, and billing.
• c. Prevent shortages and chargebacks through proactive issue resolution.
• 2. Inventory and Compliance Management
• a. Safeguard inventory and financial integrity across all transactions.
• b. Track CHEP pallet inventory for all receipts and shipments.
• c. Manage inventory holds, allocation, rotation, and disposition.
• d. Support audits (inventory, quality, safety) and provide transactional data for analysis.
• 3. Inbound and Documentation Oversight
• a. Coordinate inbound scheduling and receiving, including transfers and DRP leads.
• b. Ensure precise handling of customs and border paperwork to avoid fines and delays.
• c. Oversee temperature-controlled device documentation for food safety compliance.
• 4. System and Communication Support
• a. Maintain system accuracy, resolve bridge errors, and update reports.
• b. Provide real-time updates in YMS (Yard View) and Carrier Management (Open Dock).
• c. Communicate last-minute changes and discrepancies promptly.
• d. Submit IT tickets and support data requests as needed.
• 5. Team Coordination and Productivity
• a. Direct daily warehouse tasks in collaboration with Supervisors.
• b. Coordinate work assignments to maintain site productivity.
• c. Assist with recovery efforts and ensure clear communication across teams.

Education and Experience

• High school degree.
• Distribution center shop floor experience.
• System administration experience, including ERP, WMS, and productivity tools (MS or Google Suites).

Knowledge, Skills and Abilities

• Excellent verbal and written communication skills.
• Proficient with PC applications and typing.
• Organization and coordination skills.
• Knowledge of warehousing and logistics operations.

Physical Demands and Working Conditions

• Prolonged period of sitting and computer use.
• Occasional walking, bending, and lifting of light office supplies (up to 20 lbs.).
• Ability to work in a typical office environment with standard temperatures.
• Full-time position with 40 hours a week.
• Different shifts, including a 2nd shift (evening/night) and a weekend shift.
• Potential for overtime available/scheduled during peaks and for coverage requirements.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.