Lead Data Scientist

Victoria's Secret & Co.; New York (NY); On-site; USD 180,000 - 250,000; Full time

Job summary

Victoria's Secret & Co. is seeking a Lead Data Science Consultant to shape AI strategy in customer and marketing domains, collaborating with enterprise teams to scale AI capabilities and deliver measurable impact.

The role blends hands-on modeling with leadership, building data science solutions, evaluating algorithms, and guiding adoption of AI across e-commerce and customer experiences.

Qualifications

• Seasoned data science leadership in marketing/customer analytics.
• Experience partnering with marketing operations, digital teams, and customer insights.
• Strong background in A/B testing, causal modeling, and personalization.

Responsibilities

• Scale shared AI/ML capabilities across marketing and customer teams.
• Translate use cases into AI problem statements with cross-functional partners.
• Build conversational AI agents to accelerate insights for customer strategy.
• Deploy AI agents aligned with enterprise priorities.
• Deliver ML models with strong performance and measurable business impact.
• Lead design reviews and scalable architectures for agentic AI solutions.
• Define and implement data science strategy for enterprise initiatives.

Skills

Leadership

Strategic thinking

Communication

Cross-functional collaboration

Hands-on data science

Job description

YOUR ROLE

The Lead Data Science Consultant will be a seasoned data science leader in the customer & marketing areas partnering effectively with enterprise marketing & customer insights teams to scale AI & data science capabilities, build Agentic decision-support tools with measurable operational impact and drive AI adoption. He/she shall play a hands-on technical role in building and architecting data science solutions by working with junior team associates. He/she would be a data science consultant collaborating closely with the VP, Data Science & core business stakeholders to deliver outstanding business outcomes for problems within the customer & marketing areas:

1. MarTech data foundations, journey optimizations, lifecycle modeling,and agentic AI activations for path to loyalty,
2. Customer segmentations on loyalty/value, price sensitivity, brand/category/product affinities,
3. A/B testing, measurement frameworks & Causal modelling,
4. Personalization & recommendations - personalize through the right channel, with the right content for the right product,
5. Lookalike, affinity, CLV & propensity models,
6. Generative AI initiatives. You will work directly on the data science & AI problems that have the most impact on VS&Co's digital e-commerce and customer/marketing areas.

YOUR IMPACT

• Partner effectively with customer, marketing & digital teams to scale shared AI/ML capabilities across the company, build decision-support tools with measurable operational impact and drive AI adoption.
• Engage with cross-functional partners (marketing ops, digital merchants, customer analytics, etc.) to translate use cases into data science & AI problem statements.
• Build conversational AI agents to deliver faster insights that drive customer strategy on acquisition, retention & growth.
• Partner across enterprise and build/deploy AI agents for strategic enterprise priorities.
• Deliver ML models with strong performance, high reliability, and measurable business impact; ensure solutions are usable, measurable, and trusted by front-line teams.
• Conduct design reviews and solution reviews, represent data science at the enterprise technical council to drive scalable architectures and agentic AI commerce solutions.
• Collaborate and implement the overall data science strategy for strategic enterprise initiatives. Evaluate, recommend, & implement state-of-the-art algorithms and methods with measurements at scale.