Lead Data Center Operations & Systems Technician

Blueprint-Technologies; Redmond (WA); On-site; USD 84,000 - 94,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

FSA

Competitive PTO

Parental leave

Professional growth opportunities

Job summary

Blueprint Technologies is seeking a Lead Data Center Operations & Systems Technician in Redmond, WA. This hands-on lead role directs complex data center operations, deployments, maintenance, and incident response across servers, networks, storage, and supporting systems.

You will provide technical direction, coordinate resources, and drive improvements in documentation and processes. You will guide junior technicians, manage readiness, and ensure compliance with security and safety protocols

Qualifications

• Five or more years of hands-on data center ops and infrastructure experience.
• Experience with server, network, storage, cabling, and imaging deployments.
• Ability to plan, coordinate resources, and drive incidents to resolution.

Responsibilities

• Lead complex installations, cabling, configuration, and decommissioning across servers and network gear.
• Serve as escalation point for hardware, software, imaging, and network issues; perform root-cause analysis.
• Review health, alerts, tickets, and logs; identify risks and set action plans.
• Configure switches, firewalls, VLANs, DHCP, DNS, and domain access within change controls.
• Lead server imaging and deployment; oversee patching, firmware, and baseline configurations.
• Own technical planning for installations and deployments, including readiness criteria and rollback plans.
• Prioritize equipment and resources based on urgency, risk, and business needs.
• Review backups and recovery evidence; close gaps to support recovery.
• Develop and maintain technical procedures, network diagrams, and inventory controls.
• Oversee project and asset tracking; produce reports for stakeholders.
• Identify trends and drive continuous-improvement actions.
• Mentor junior technicians and provide knowledge transfer.
• Represent data center ops in readiness and incident reviews; communicate risks clearly.

Skills

Data center operations

Infrastructure engineering

Systems administration

Network support

Technical leadership

Education

Bachelor’s degree in IT / CS / Networking / Engineering

Tools

Cisco CCNA/CCNP

CompTIA Server+/Security+

Microsoft certifications

ITIL certification

Job description

Lead Data Center Operations & Systems Technician

Redmond, WA

About Blueprint

Blueprint is a technology solutions firm headquartered in Bellevue, Washington, with teams across the United States. We help organizations turn complex challenges into meaningful outcomes by connecting strategy and execution across AI, cloud, data, product development, and emerging technology.

Our culture is built by people who care deeply about doing exceptional work. We set high standards, take ownership, and continually challenge ourselves and one another to be better. We work hard, support each other, and take genuine pride in what we deliver for our clients, partners, and teams.

At Blueprint, you’ll work alongside talented people with different experiences, expertise, and perspectives. You’ll have opportunities to take on meaningful challenges, expand your skills, and see the impact of what you build.

Bring your perspective. Raise the standard. Build what matters.

About the Role

We’re looking for a Lead Data Center Operations & Systems Technician to join our team. In this hands‑on lead role, you’ll lead complex data center operations, infrastructure deployments, maintenance activities, and incident response across server, network, storage, cabling, and supporting systems.

You’ll provide technical direction, coordinate resources and deployment readiness, resolve escalated issues, and drive improvements across documentation, reporting, training, and operational processes. This role requires adherence to client best practices, security requirements, and safety protocols.

What You’ll Do

• Lead and perform complex installation, rack‑and‑stack, cabling, configuration, maintenance, migration, and decommissioning work across servers, network devices, storage systems, rack power distribution units, and rack and MOR cabling.
• Serve as a technical escalation point for hardware, software, imaging, network, connectivity, and configuration issues. Lead root‑cause analysis and coordinate restoration and remediation activities.
• Review server, network, storage, and device health, alerts, tickets, and logs. Identify systemic risks and establish clear response, escalation, and follow‑through actions.
• Configure, review, and validate switches, firewalls, wireless access points, IP addressing, VLANs, DHCP, DNS, domain access, and device‑to‑device communication within approved scope and change controls.
• Lead server imaging and deployment using MDT, WDS, PXE, or equivalent environments. Oversee patching, firmware, baseline configuration, validation, exception handling, and deployment readiness.
• Own technical planning for complex installations, maintenance windows, and deployments. Define scope, sequencing, resource allocation, dependencies, implementation notes, readiness criteria, rollback plans, validation steps, and stakeholder coordination.
• Prioritize and allocate equipment and technical resources across competing operational and project demands based on urgency, risk, business needs, and readiness.
• Review configuration backups and recovery evidence, identify gaps, and ensure procedures support operational recovery requirements.
• Establish and maintain high‑quality technical procedures, network diagrams, maintenance histories, repair records, configuration standards, inventory controls, and knowledge documentation.
• Oversee the accuracy of project, inventory, and asset tracking. Develop operational, inventory, compliance, capacity, and project‑status reporting for stakeholders.
• Identify operational trends, control gaps, recurring issues, and process inefficiencies. Lead corrective actions and measurable continuous‑improvement initiatives.
• Provide day‑to‑day technical direction, mentoring, training, work review, and knowledge transfer for junior and mid‑level technicians.
• Support safe and effective technical execution without replacing formal people‑management responsibilities.
• Represent data center operations in technical discussions, readiness reviews, incident reviews, and cross‑functional planning.
• Communicate risks, tradeoffs, blockers, and recommendations clearly to technical and nontechnical stakeholders.

What You’ll Bring

• Five or more years of progressively responsible, hands‑on experience in data center operations, infrastructure engineering, systems administration, network support, or a comparable mission‑critical technical environment.
• Advanced practical knowledge of enterprise server, network, storage, cabling, power distribution, imaging, deployment, maintenance, and decommissioning activities.
• Strong knowledge of TCP/IP, switching, VLANs, DHCP, DNS, firewalls, wireless networking, domain access, device communication, and systematic troubleshooting.
• Demonstrated experience leading complex deployments, maintenance windows, incident response, technical work planning, resource coordination, and validation activities.
• Ability to diagnose escalated and cross‑domain issues, perform root‑cause analysis, assess operational risks, and drive issues through resolution.
• Experience developing or governing technical procedures, network diagrams, implementation documentation, inventory controls, reporting, and knowledge‑management practices.
• Demonstrated ability to mentor technicians, review technical work, influence stakeholders, and lead through ambiguity without formal managerial authority.
• Ability to work onsite, perform hands‑on equipment tasks, and meet the physical and scheduling requirements of the assigned data center environment.

Preferred Qualifications

• Bachelor’s degree in information technology, computer science, networking, engineering, or a related discipline, or equivalent professional experience.
• Cisco CCNA or CCNP, CompTIA Server+ or Security+, Microsoft, ITIL, or an equivalent advanced certification.
• Experience leading operations in a large‑scale, high‑availability, safety‑sensitive, or compliance‑controlled data center environment.
• Experience with capacity planning, operational metrics, audit readiness, change management, problem management, or formal continuous‑improvement methods.

Compensation

At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market.

For candidates based in Washington State, the anticipated compensation range is $36.06 to $44.71 USD per hour, with a midpoint of $40.38 USD per hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final compensation and job title may vary depending on the selected candidate’s qualifications.

Location and Work Arrangement

Redmond and Totem Lake, Washington

This role requires 100% onsite work within the assigned data center environments.

Blueprint believes that healthy, supported employees do their best work. Eligible employees have access to a comprehensive benefits package that may include:

• Medical, dental, and vision coverage
• Flexible Spending Account (FSA)
• Competitive paid time off
• Parental leave
• Professional growth and development opportunities

Benefits and eligibility may vary based on role, employment status, and location.

Blueprint Technologies, LLC is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital or familial status, military or veteran status, citizenship status, or any other characteristic protected by applicable law.

If you need a reasonable accommodation to participate in any part of the application or interview process, please contact [e-mail].