Lead Dairy Service Technician

Specialty Herd Solutions; California; Vor Ort; USD 85.000 - 110.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

Paid sick time

401k with employer contribution

Zusammenfassung

Specialty Herd Solutions in California seeks a Lead Dairy Service Technician to serve as the on-site technical lead for installations, maintenance, and troubleshooting. You will coach field technicians, coordinate complex projects, and ensure safety and quality.

A background in plumbing, welding, electrical, and dairy environments is required, with 5+ years in field service. This role requires 50–75% travel across dairy facilities.

Qualifikationen

• High school diploma or GED required.
• Approximately 5+ years of field service, installation, or technical trade experience.
• Demonstrated expertise in plumbing, welding, electrical, and mechanical systems.
• Experience leading installations or field teams.
• Experience in agricultural or dairy environments.
• Advanced welding and fabrication experience.
• Familiarity with Salesforce or field service management tools.

Aufgaben

• Lead installation of footbath, fly spray, and integrated systems at customer sites.
• Plan and execute complex installs, including plumbing, welding, electrical, and fabrication work.
• Collaborate with builders, contractors, and dairy operations teams to develop facility layouts and installation plans.
• Serve as on-site lead, coordinating work, assigning tasks, and ensuring timelines are met.
• Ensure installations meet quality, safety, and design standards.
• Diagnose and resolve complex mechanical, electrical, and system performance issues.
• Analyze system performance and implement improvements.

Kenntnisse

Lead projects or teams

Field service leadership

Agricultural or dairy experience

Welding and fabrication

Plumbing, electrical, mechanical

Salesforce familiarity

Ausbildung

High school diploma or GED

Tools

Salesforce

Jobbeschreibung

Job Description Description: Travel: 50 – 75% travel

Founded in 1999, Specialty Herd Solutions is a fast‑growing leader in the dairy industry, delivering comprehensive animal care through premium products, innovative equipment, and reliable bulk delivery. We are looking for a customer‑focused professional who takes ownership, leads with integrity, and collaborates selflessly to support our clients' success.

We are seeking a Lead Dairy Service Technician to join our team who will serve as the primary technical expert and on‑site leader for system installations, maintenance, and troubleshooting. This role is responsible for leading complex installations, diagnosing advanced system issues, and ensuring high-quality execution of field work. The Lead Technician coaches and develops other technicians, drives consistency in field practices, and acts as a key liaison between field teams and other segments of the organization.

Field Operations & Installation Leadership

• Lead installation of footbath, fly spray, and integrated systems at customer sites
• Plan and execute complex installs, including plumbing, welding, electrical, and fabrication work
• Collaborate with builders, contractors, and dairy operations teams to develop facility layouts and installation plans, including footbaths, chemical rooms, utility systems, and other new construction or expansion projects
• Serve as on‑site lead, coordinating work, assigning tasks, and ensuring timelines are met
• Ensure installations meet quality, safety, and design standards
• Modify system designs in the field based on site conditions and customer needs
• Diagnose and resolve complex mechanical, electrical, and system performance issues
• Analyze system performance (flow, pressure, electrical load, chemical usage) and implement improvements

Fabrication & System Design

• Perform advanced welding and fabrication, including custom builds (headers, downpipes, pods, exit lane modifications)
• Support or design custom solutions for challenging installs
• Lead job site safety practices, ensuring compliance with PPE, vehicle safety, and regulatory requirements
• Conduct job hazard assessments and mitigate site risks proactively
• Ensure safe work practices around livestock and agricultural environments
• Train, mentor, and coach Field Service Technicians (I–II)
• Provide real‑time feedback and hands‑on training during installs and service work
• Support onboarding of new technicians
• Ability to lead a Planner Call/Meeting – navigate through SF to overview and discus Service Appts, Installs and Prioritize for a region
• Ensure accurate and timely completion of work orders, service appointments, and inventory tracking in Salesforce
• Utilize SmartTank, SmartSight, and Unified controller data to diagnose issues and monitor system performance
• Support process improvements and provide feedback on tools, systems, and field practices

Inventory & Logistics

• Oversee truck inventory and job materials for accuracy and readiness
• Anticipate material needs for upcoming installs and complex jobs
• Work with operations to ensure proper material availability
• High school diploma or GED required
• ~ 5+ years of field service, installation, or technical trade experience
• ~ Demonstrated expertise in plumbing, welding, electrical, and mechanical systems
• ~ Proven ability to lead projects or teams in field environments
• Experience in agricultural or dairy environments
• Advanced welding and fabrication experience
• Familiarity with Salesforce or field service management tools
• Experience leading installations or field teams

Impact: Play a key role in delivering innovative hoof‑care and dairy‑equipment solutions that directly improve herd health and producer profitability.

We also offer a comprehensive benefits package that includes medical, dental, vision and life insurance plans, vacation and sick time, and a generous 401k employer contribution.

Specialty Herd Solutions was founded after recognizing the challenges dairy farmers faced using bagged copper sulfate for hoof care, leading to the development of an easier‑to‑use, more effective liquid solution. This innovation became the foundation of the company, followed shortly by the installation of its first automated footbath system. Today, Specialty Herd Solutions supports over 30% of U.S. dairy cows as a leading provider of automated hoof care technology. Driven by a mission to modernize animal care, the company delivers sustainable, customized solutions through strong partnerships—offering straightforward, no‑hassle service with a focus on improving outcomes for cattle, farm employees, and dairy operations.

We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.