Lead Customer Service Representative, Full or Part Time

Circle K; Elon (NC); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K with a Competitive Company Match

Tuition Reimbursement

Job summary

A retail company is seeking a Lead Customer Service Representative in Elon, North Carolina. The role involves greeting customers, operating the register, and leading shifts to gain management experience. Ideal candidates will have retail and customer service experience and strong communication skills. This part-time position offers various benefits, including flexible schedules and career advancement opportunities.

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Ability to lead a team and supervise employees.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and maintain store appearance.
• Provide excellent customer care.

Skills

Customer service

Sales

Team collaboration

Clear communication

Quick problem-solving

Education

High School Diploma or equivalent

Job description

Overview

Lead Customer Service Representative, Full or Part Time at Circle K. We are hiring for a Lead role in a fast-paced, customer-focused environment.

Responsibilities

• Greet customers, operate the register, cashier, and make purchase suggestions
• Work with the food program as needed
• Lead shifts on a regular basis to gain entry-level management experience
• Maintain high standards for store appearance and provide fast, friendly service
• Provide regular and predictable onsite attendance
• Work around the store (inside and out) in various areas to support store operations

You Are Good At

• Selling products to customers
• Providing excellent customer care
• Clear communication and friendly conversation
• Working at a quick pace while having fun
• Team collaboration to achieve daily goals
• Thinking quickly and offering solutions
• Leading a team of employees; entry-level supervision

Great If You Have

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance in your career
• Willingness to learn and have fun

Physical Requirements

• Stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Hand/eye coordination for handling objects; may require climbing a ladder

Benefits

• Medical, Vision, Dental, & Life Insurance; Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K with a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Employment Details

• Seniority level: Mid-Senior level
• Employment type: Part-time
• Job function: Other
• Industry: Retail

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English | In Spanish