Lead Customer Service Representative

Circle K; The Villages (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Vision, Dental, & Life Insurance

401K With a Competitive Company Match

Paid Comprehensive Training

Job summary

A leading convenience store chain is seeking a Lead Customer Service Representative in The Villages, FL. The position involves managing customer interactions, leading shifts, and ensuring high standards of service. Ideal candidates will have retail experience, a High School diploma, and a desire for career advancement in a fun, fast-paced environment with a range of benefits.

Qualifications

• Ability to interact with a diverse customer base daily.
• Experience in retail and entry-level management is preferable.
• Physical ability to stand for long periods and lift up to 60 pounds.

Responsibilities

• Greet customers and manage the cash register.
• Provide fast, friendly service while maintaining store standards.
• Lead shifts and supervise entry-level employees.

Skills

Retail and customer service experience

Excellent customer care

Communication

Problem-solving

Teamwork

Education

High School Diploma or equivalent

Job description

Overview

Join to apply for the Lead Customer Service Representative role at Circle K.

Store 2707067: 2465 Burnsed Blvd, The Villages, Florida 32163

Shift Availability

Flexible Availability

Job Type

Full time

Role Summary

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

You Will Enjoy

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities

• Greet customers, run the register, cashier, make purchase suggestions, and sometimes work with our food program.
• Gain entry level management experience by leading shifts on a regular basis; work around the store (inside and out) to help maintain our high standards for store appearance and provide fast, friendly service to our customers.
• Provide regular and predictable onsite attendance.
• You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store.

You Are Good At

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Entry level employee supervision

Great If You Have

• Retail and customer service experience
• Entry level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

In English

In Spanish

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Retail

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