Lead Customer Service Representative

Circle K Stores Inc.; Manchester (ME); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Short & Long Term Disability

Flexible Schedules

Weekly Pay

401K with company match

Tuition Reimbursement

Job summary

Circle K Stores Inc. in Manchester, Maine is seeking a Customer Service Representative for Store 4707007. You will greet customers, ring up purchases, and contribute to a fast-paced, friendly shopping experience. The role includes leading shifts and gaining entry-level management experience.

The position offers a comprehensive benefits package, opportunities for career growth, and a supportive team environment at a large, stable employer.

Qualifications

• Retail and customer service experience preferred.
• Strong communication and people skills required.
• Ability to work in a fast-paced environment.
• Willingness to lead shifts and supervise entry-level staff.

Responsibilities

• Greet customers, operate the register, cashier and upsell when appropriate.
• Lead shifts on a regular basis to gain entry-level management experience.
• Maintain store appearance and provide fast, friendly service.
• Ensure regular and predictable onsite attendance.
• Collaborate with team to meet daily store goals.

Skills

Customer service

Retail experience

Communication

Team collaboration

Leading shifts

Education

High School Diploma or equivalent

Job description

Position Overview

Lead Customer Service Representative at Store 4707007: 759 Western Ave, Manchester, Maine 04351. Shift Availability Evenings and Overnights. Time Type Full time.

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

Benefits and Perks

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement

Key Responsibilities

• You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program.
• You will also gain entry level management experience by leading shifts on a regular basis.
• There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
• Provide regular and predicable onsite attendance.
• You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

Candidate Traits

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Entry level employee supervision

Desired Experience

• Retail and customer service experience
• Entry level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Salary

Hiring Range: $16.10 to $16.11

Equal Opportunity & Disability Accommodations

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Circle K follows a comprehensive program to assist interested applicants and employees, including a program that consults disabled applicants, identifies compatible resources, and provides feedback on the accommodations program's viability and impact. We have strong posting-based accountability for equal opportunity and reasonable accommodation compliance.

Mission & Culture

Our mission at Circle K is to make people's lives a little easier every day. Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.