Lead Customer Service Representative

Circle K; Fuquay-Varina (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K with a competitive company match

Tuition Reimbursement

Job summary

A large retailer in Fuquay-Varina is looking for a Lead Customer Service Representative. Responsibilities include greeting customers, handling transactions, and leading shifts. Candidates should have retail and customer service experience, and a high school diploma is preferred. Competitive benefits include flexible schedules, paid training, and medical insurance.

Qualifications

• Retail and customer service experience is required.
• Entry-level management experience is preferred.
• Motivation to advance in your career is necessary.

Responsibilities

• Greet customers and run the register.
• Assist with the store’s food program.
• Lead shifts regularly and maintain store appearance.
• Provide fast, friendly service to customers.

Skills

Customer care

Communication skills

Teamwork

Sales experience

Problem-solving

Education

High School Diploma or equivalent

Job description

Lead Customer Service Representative

Join to apply for the Lead Customer Service Representative role at Circle K. Store 2723146: 1720 N Main St, Fuquay-Varina, North Carolina 27526.
Shift Availability: Flexible Availability.
Job Type: Lead Customer Service Representative.

Key Responsibilities

• Greet customers, run the register, cashier, and make purchase suggestions.
• Assist with the store’s food program.
• Lead shifts on a regular basis, providing entry‑level management experience.
• Maintain high standards for store appearance and provide fast, friendly service.
• Provide regular and predictable on‑site attendance.

Skills & Experience

• Selling products to customers.
• Providing excellent customer care.
• Communication and friendly conversation.
• Performing at a quick pace while having fun.
• Working as part of a team to accomplish daily goals.
• Coming up with great ideas to solve problems.
• Thinking quickly and offering suggestions.
• Leading a team of employees.
• Entry‑level employee supervision.

Preferred Qualifications

• Retail and customer service experience.
• Entry‑level management experience.
• Sales associate or cashiering experience.
• High School Diploma or equivalent.
• Motivation to advance in your career.
• Willingness to learn and have fun.

Physical Requirements

• Ability to stand and/or walk for up to 8 hours.
• Lift and/or carry up to 30 pounds from ground to overhead or up to 30 minutes in a shift.
• Occasionally lift and/or carry up to 60 pounds from ground to waist level.
• Push/pull with arms up to a force of 20 pounds.
• Bend at the waist with some twisting for up to one hour in a shift.
• Grasp, reach and manipulate objects with hands, including climbing a ladder to store and retrieve materials or place and remove signs.

Benefits

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability.
• Flexible Schedules.
• Weekly Pay.
• Large, Stable Employer.
• Fast Career Opportunities.
• Work With Fun, Motivated People.
• Task Variety.
• Paid Comprehensive Training.
• 401K With a Competitive Company Match.
• Flexible Spending/Health Savings Accounts.
• Tuition Reimbursement.

Equal Opportunity Employer

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.