Lead Customer Service

Circle K; Hickory (NC); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

401K Match

Tuition Reimbursement

Weekly Pay

Flexible Schedules

Job summary

Circle K in Hickory, NC is hiring a Lead Customer Service Representative to join our fast-paced store team. You will greet customers, run the register, cashier, make product recommendations and help manage daily store operations.

Entry-level supervision and shift leadership provide growth opportunities as you support store appearance, train teammates, and deliver friendly, efficient service to every customer.

Qualifications

• Retail and customer service experience.
• Entry level management experience is a plus.
• High School Diploma or equivalent.
• Willingness to learn and have fun.

Responsibilities

• Greet customers, run the register, cashier, and make purchase suggestions.
• Lead shifts on a regular basis to gain entry-level management experience.
• Provide fast and friendly service to customers and maintain store appearance.
• Work in various store areas to support high standards and operations.

Skills

Customer service

Communication

Teamwork

Sales

Leadership

Education

High School Diploma or equivalent

Job description

Store 2723954: 2350 Hwy 70 SE, Hickory, North Carolina 28602

Shift Availability

Flexible (Days, Evenings, Overnights + Weekends)

Time Type

Full time

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Entry level employee supervision

Great if you have:

• Retail and customer service experience
• Entry level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements:

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.