Lead, Customer Engagement & Campaigns

Ross Stores, Inc.; Dublin (CA); Hybrid; USD 96,700 - 146,050; Full time

Job summary

Ross Stores, Inc. in Dublin, CA, is looking for a Lead, Customer Engagement to drive marketing initiatives across channels. The ideal candidate will have 5-7 years of experience in retail or marketing, along with strong computer and communication skills.

This role involves managing end-to-end workflows, supporting campaign development, and reporting on performance metrics. It promises a dynamic work environment with opportunities for professional development.

Qualifications

• 5-7 years of work experience in retail, advertising, or marketing.
• Experience handling multiple projects under tight deadlines.

Responsibilities

• Lead the execution of customer engagement and credit marketing initiatives.
• Coordinate with internal teams and external agencies for seamless campaign execution.
• Support campaign performance monitoring and provide reporting summaries.

Skills

Strong computer skills

Time-management

Problem-solving

Written and oral communication

Research skills

Education

Bachelor’s degree

Marketing background

Tools

Excel

Word

PowerPoint

Acrobat

Job description

Ross Stores, Inc. in Dublin, CA, is looking for a Lead, Customer Engagement to drive marketing initiatives across channels. The ideal candidate will have 5-7 years of experience in retail or marketing, along with strong computer and communication skills.

This role involves managing end-to-end workflows, supporting campaign development, and reporting on performance metrics. It promises a dynamic work environment with opportunities for professional development.