Lead Corporate Investigator

Lumen Technologies; San Francisco (CA); Sur place; USD 93 000 - 124 000; Plein temps

Résumé du poste

Lumen Technologies seeks an experienced Corporate Investigator to join the Ethics & Compliance team in San Francisco. You will lead complex internal investigations into employee misconduct, ethics concerns, and business integrity, coordinating with HR, Legal, and business stakeholders.

Strong reporting and interviewing skills are essential. The role requires independent management of multiple cases, high judgment, confidentiality, and the ability to navigate sensitive environments.

Qualifications

• Bachelor's Degree or higher required in a related field.
• Experience leading internal investigations in corporate, government, or similar settings.
• Ability to manage complex investigations from intake to resolution independently.
• Strong interviewing, evidence-gathering, analytical, and fact-finding skills.
• Exceptional written communication, including detailed investigative reports and recommendations.
• Proven ability to handle multiple cases with deadlines and quality standards.
• Discretion and professionalism handling confidential information.
• Strong stakeholder management and collaboration with HR, Legal, and leaders.

Responsabilités

• Lead end-to-end internal investigations involving employee misconduct, ethics concerns, and business integrity matters.
• Manage multiple investigations concurrently based on risk, complexity and impact.
• Conduct interviews with employees, witnesses, and stakeholders in a neutral, professional manner.
• Evaluate evidence and findings to identify trends, risks, and root causes.
• Prepare comprehensive Reports of Investigation with clear analysis and conclusions.
• Present findings and recommendations to HR, Legal, and senior leaders.
• Maintain confidentiality and exercise sound judgment on sensitive matters.
• Support Ethics & Compliance initiatives and special projects as needed.

Connaissances

Bachelor's Degree+

Corporate Investigator experience

Independent case management

Interviewing skills

Evidence gathering

Analytical reasoning

Report writing

Stakeholder management

Formation

Bachelor's Degree+

Description du poste

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

We are seeking an experienced Corporate Investigator to join our Ethics & Compliance team. In this role, you will lead complex internal investigations involving employee misconduct, ethics concerns, and business integrity matters. The ideal candidate brings deep investigative expertise, exceptional report‑writing skills, sound judgment, and the ability to navigate sensitive situations with professionalism and objectivity. This position requires a skilled investigator who can independently manage multiple cases while partnering effectively with Human Resources, Legal, and business stakeholders.

The Main Responsibilities

• Lead end-to-end internal investigations involving employee misconduct, ethics concerns, and business integrity matters.
• Manage multiple investigations concurrently, prioritizing work based on risk, complexity, and business impact.
• Conduct interviews with employees, witnesses, and stakeholders using a neutral, professional, and fact‑based approach.
• Evaluate evidence, documentation, and investigative findings to identify trends, risks, and root causes.
• Prepare comprehensive Reports of Investigation that demonstrate clear analysis, sound reasoning, and well‑supported conclusions.
• Present findings and recommendations to Human Resources, Legal, and senior leaders with confidence and credibility.
• Exercise strong judgment and maintain confidentiality when managing highly sensitive matters.
• Support broader Ethics & Compliance initiatives and special projects as business needs evolve.

What We Look For in a Candidate

Minimum

• Bachelor's Degree+
• Experience as a Corporate Investigator in a corporate or government setting, conducting workplace, employee relations, ethics & compliance, fraud, business integrity, or related misconduct investigations.
• Demonstrated ability to independently manage complex investigations from intake through resolution.
• Strong investigative interviewing, evidence‑gathering, analytical, and fact‑finding skills.
• Exceptional written communication skills, including preparing detailed investigative reports and recommendations.
• Ability to manage multiple cases simultaneously while meeting deadlines and maintaining quality standards.
• Proven ability to handle sensitive and confidential information with discretion and professionalism.
• Strong stakeholder management skills and the ability to build trust while remaining objective and impartial.
• Experience working effectively in a remote or distributed work environment.

Preferred

• Juris Doctorate Degree
• Experience in publicly‑traded corporation or equivalent organization
• Experience conducting EEO, workplace misconduct, employee relations, or ethics‑related investigations.
• Background investigating business integrity, fraud, compliance, or corporate policy matters.
• Experience conducting investigations within a corporate environment.
• Experience conducting investigations within government agencies or public‑sector organizations.
• Familiarity with employment law and workplace compliance requirements.
• Experience presenting investigative findings to senior leadership and cross‑functional partners.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$84,629 - $112,838 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$88,860 - $118,480 in these states: CO HI MI MN NC NH NV OR RI
$93,092 - $124,122 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job‑related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case‑by‑case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our ApplicantPrivacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

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