We are seeking a Controls Engineering Supervisor to lead a team of Controls Engineers supporting customers throughout North America.
This role focuses on team leadership, customer relationships, technical escalations, and project execution. The ideal candidate has a background in controls engineering or industrial automation, with experience leading technical teams and overseeing customer projects.
Key Responsibilities
- Lead, coach, and develop a team of Controls Engineers and technical personnel.
- Manage team performance, KPIs, and departmental goals.
- Serve as the primary technical contact for customer projects and escalations.
- Oversee technical support for equipment installations, commissioning, troubleshooting, and upgrades.
- Coordinate with engineering, service, installation, and sales teams to ensure successful project execution.
- Manage project timelines, budgets, resources, and deliverables.
- Support technical quotations, project scopes, and customer meetings.
- Maintain technical documentation, procedures, and quality standards.
- Drive continuous improvement, customer satisfaction, and departmental performance.
- Promote workplace safety and ensure compliance with applicable requirements.
Qualifications
- Experience in controls engineering, automation, electrical engineering, or a related technical field.
- Previous experience leading or supervising technical engineering teams.
- Strong understanding of industrial controls systems and automation.
- Experience with equipment installations, commissioning, troubleshooting, and upgrades.
- Ability to manage customer escalations and complex technical projects.
- Experience with project planning, budgeting, and resource management.
- Strong communication, customer relationship, and problem-solving skills.
What This Role Offers
- Leadership responsibility over a North American engineering team.
- Exposure to custom industrial equipment and automation technologies.
- Direct customer interaction and cross-functional project involvement.
- Opportunity to improve engineering processes and team performance.