Lead, Contact Center BI & Analytics

Regions Bank; Hoover (AL); On-site; USD 110,000 - 135,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Life Insurance

Job summary

Regions is seeking a Business Intelligence Manager in Hoover, AL to lead a team designing and implementing data and analytics solutions that drive business decisions.

Responsibilities include guiding BI strategy, managing cross-functional projects, and delivering dashboards and reports using Power BI and Snowflake. A strong background in SQL and data storytelling is required, with collaboration to improve efficiency and growth.

Qualifications

• Bachelor's degree in a related field with 6+ years of PM, systems mgmt, or data ops experience.
• Or HS diploma with 10+ years of PM, systems mgmt, or data ops experience.

Responsibilities

• Advises leadership on BI processes, practices and technologies.
• Directs, organizes, and leads BI projects using BI tools.
• Plans, tests, and executes analytics projects and supports operations.
• Stays current on BI products and business strategy.
• Interprets data to drive efficiency and growth.
• Prepares presentations for executives and managers.
• Collaborates with data teams for consistent data tracking.

Skills

SQL

Power BI

Snowflake

Dashboard design

Data visualization

Stakeholder communication

Excel

Data analysis

Education

Bachelor's degree in Business, Computer Science, Information Systems, Finance, Statistics, or related field

High School Diploma or GED and ten years of experience

Tools

Power BI

Job description

Regions is seeking a Business Intelligence Manager in Hoover, AL to lead a team designing and implementing data and analytics solutions that drive business decisions.

Responsibilities include guiding BI strategy, managing cross-functional projects, and delivering dashboards and reports using Power BI and Snowflake. A strong background in SQL and data storytelling is required, with collaboration to improve efficiency and growth.