Lead Consultant, Strategic Decision Support - Market

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive compensation package

Tuition assistance programs

Job summary

Penn Medicine, University of Pennsylvania Health System is seeking a Lead Consultant for Strategic Decision Support in Philadelphia. This role will guide executive clients, provide insights through data analysis, and improve business processes. The ideal candidate has a Bachelor's degree in Business or Statistics and over five years of experience with large datasets. You will develop business plans and assist in decision-making strategies, contributing to important initiatives within Penn Medicine. Excellent communication and teamwork skills are essential.

Qualifications

• Five or more years of experience working with large, complex datasets.
• Hands-on experience with market data and leading projects from concept to execution.
• Proven track record in generating insights from data analyses.

Responsibilities

• Consult as a trusted advisor to executive-level clients.
• Design and teach models to solve complex problems.
• Define client issues and generate compelling solutions.
• Manage projects by outcomes and deadlines.
• Maintain team morale and structure communication appropriately.
• Synthesize key insights into structured documents.

Skills

Data analysis

Business intelligence

Problem solving

Communication

Teamwork

Education

Bachelor's degree in Business, Statistics, or related field

Master's degree preferred

Job description

Penn Medicine is dedicated to our tripartite mission ofproviding the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical, and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Department

PennDnA, Strategic Decision Support - Market

Summary

The Lead Consultant, Strategic Decision Support - Market, operates in targeted areas of Penn Medicine as a trusted advisor at the intersection of data analysis, business intelligence, and strategic consulting. The Lead Consultant provides actionable insights based on complex models that drive decision-making within Penn Medicine and clarifies complex business issues by leveraging data. The Lead Consultant learns, develops, and demonstrates skills in hypothesis-based consulting, analytics, and storyboarding. As part of Strategic Decision Support (SDS) within the Data and Analytics (DnA) Center of Excellence, the Lead Consultant works on a team that aims to blend technical expertise, clinical knowledge, and analytical skills to improve outcomes, optimize processes, and drive business growth. The Lead Consultant should demonstrate interest in exploring new ideas and the humility to collaborate often in that effort. The Lead Consultant will support Penn Medicine leaders and stakeholders on issues of broad importance to ensure timely, relevant analyses that align with business objectives. As such, they must be able to structure, execute, and communicate analytical findings to diverse audiences.

This role will focus on assisting in the development of business plans, ROIs, and P&Ls for new programmatic opportunities and evaluating the financial appropriateness and implications of proposed initiatives.

Responsibilities

• Consultation: Viewed by executive level clients as a trusted advisor on project issues. Achieves overall client buy‑in and understanding of needed action steps throughout the project. Proactively identifies client issues and collaborates with senior team members to address them. Tailors approach based on audience needs and manages meetings to desired outcomes.
• Insight Generation: Designs, builds, and teaches models to solve complex problems. Expands client’s understanding of the power of data. Helps clients define ways to leverage data for management decision making, performance monitoring, or future planning.
• Problem Solving: Defines client issues and generates compelling solutions and recommendations using approaches that reflect broader context. Is creative in identifying and testing hypotheses that advance the client’s thinking. Effectively leads the team’s problem solving by helping colleagues focus on the most critical issues, continuously refining hypotheses, and challenging assumptions as appropriate.
• Results: Manages project by outcomes and deadlines, anticipating the iterative nature of work. Develops work plans that reflect sound hypothesis-based problem solving, thorough understanding of project objectives and milestones, market dynamics, client factors, and industry trends. Anticipates, proactively mitigates, and helps resolve project issues.
• Teamwork: Maintains pulse on workload and morale of the entire team and addresses any concerns. Structures time and communication with project leadership to maximize impact and avoid last-minute fire drills. Champions professional development of individual team members. Creates a collaborative team environment that engenders consistent team learning through day-to-day work and structured learning and reflection.
• Communication: Creates documents with tightly structured storylines. Synthesizes and crisply articulates key insights and client implications. Commands client audiences of all sizes as an engaging and articulate presenter. Chooses the right type and sequence of communications to engage the client.
• Quality Assurance: Ensures the work product reflects a consistent focus on accuracy, reliability, and completeness.
• Continuous Improvement: Actively works to develop team members through coaching, providing constructive feedback to project leads to enhance the team environment and work product. Builds a productive feedback culture by giving frequent, actionable feedback and ensuring that the recipient understands and can apply the feedback. Consistently seeks feedback and acts upon it.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.
• Other duties as assigned to support the unit, department, entity, and health system organization.

Education or Equivalent Experience

• Bachelor's degree is required.
• Education specialization: Business, Statistics, or a related field.
• Five or more years of experience working with large, complex datasets, conducting data analyses, and generating insights, with hands‑on experience with market data, and a proven track record of independently leading projects from concept to execution, and coordinating with cross-functional teams.
• Master's degree with education specialization: Business, Statistics, or a related field is preferred.

Benefits

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran, or any other status protected by applicable law.