Lead Communications Specialist

Centene Management Company LLC; Missouri; Hybrid; USD 70,000 - 126,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work schedules (remote/hybrid

Job summary

Centene Administration LLC is seeking a communications strategist to develop and execute internal and change communications. You will manage editorial cycles, write and revise content, and coordinate delivery across internal channels with leadership and partners.

The role supports enterprise transformation and requires strong writing, strategic thinking, and cross-functional collaboration. You will work in a flexible environment with remote, hybrid, field or office schedules, and will leverage

Qualifications

• Bachelor’s degree in a relevant field and 5+ years in communications or marketing.
• Proven ability to manage multiple initiatives in a matrix organization.
• Experience with Adobe Acrobat DC Pro, InDesign, SharePoint and MS Office.

Responsibilities

• Develop and execute internal communications strategy and editorial cycles.
• Write, review and revise materials to align with plans and brand standards.
• Manage internal content delivery across emails, newsletters and websites.
• Coordinate and report content-related metrics with partners and leadership.
• Lead cross-functional teams to support enterprise transformation efforts.

Skills

Change management communications

Matrix organization experience

Strong writer

Strategic thinker

Project management

Cross-functional collaboration

Translate complex ideas

Proactive work management

Time zone awareness

Education

Bachelor's degree in Communications/Marketing/English

5+ years communications/marketing experience

Storytelling certification

Prosci certification (ADKAR)

Tools

Adobe Acrobat DC Pro

Adobe InDesign

SharePoint

Email creation tools

Microsoft Office Suite

Job description

Position Purpose

Provide communications strategy and execution for internal, employee, and change communications. Support the editorial cycle from creation to delivery for company written documents, communication and other content related to overarching communications projects or initiatives. Enable the change strategy through execution of communications as it relates to the successful execution of strategic initiatives. Develop end-to-end communications and best practices to support change across the organization. Write, review and revise materials that effectively align with the communication or marketing plan, including emails, newsletters or promotional materials. Manage the editorial process from creation to delivery and for content with internal partners to support overarching communications and/or marketing strategy, including identification of and reporting on content related metrics. Design, review and revise department and partner/client content distributed to ensure accuracy, appropriateness of content, readability and brand adherence. Create deliverables to promote and implement internal-facing initiatives such as awareness building, engagement events, education or incentive programs. Create artifacts and coordinate or deliver changes for internal website(s) and develop, implement and maintain the associated internal media channels. In partnership with leadership, drives strategy to support change through communications activities (to include Health Plan, Product and Shared Services alignment and partnership) which drive and accelerate enterprise transformation efforts.

Highly Preferred Experience & Skills

• Change Management communications
• Working in a Matrix Organization
• Strong writer
• Strategic thinker
• Strong Project Management skills
• Ability to manage multiple projects/workstreams at once
• Cross functional team collaboration
• Excellent at translating complex ideas into easy-to-understand communications for multiple audiences
• Proactive approach to assigned workstreams and projects.
• Early identification of gaps, ability to identify HIGHLY PREFERRED ~ Eastern, Central, and Mountain Time Zone candidates

Education / Experience

• Bachelor's degree in Communications, Marketing, English or equivalent experience.
• 5+ years of experience in communications or marketing.
• Experience using Adobe Acrobat DC Pro, Adobe InDesign, SharePoint, Email creation/sending programs, Microsoft Suite (PPT, Excel, Forms, and Word).

License / Certification

Storytelling certification and Prosci certification (ADKAR Model)

Pay Range

Nice to have Pay Range: $70,100.00 - $126,200.00 per year

At Centene, we connect people to the care they need to live healthier lives - and the work you do here makes that impact real every day. You'll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It's work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene offers a comprehensive benefits package including:

• competitive pay
• health insurance
• 401K and stock purchase plans
• tuition reimbursement
• paid time off plus holidays
• a flexible approach to work with remote, hybrid, field or office work schedules

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act.

Centene is committed to helping people live healthier lives. We provide access to high-quality healthcare, innovative programs and a wide range of health solutions that help families and individuals get well, stay well and be well.