Lead Coffeehouse Shift — Craft, Coach & Connect

Starbucks Corp.; Broomall (PA); On-site; USD 42,981,000 - 57,859,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Tuition coverage via Starbucks College

Paid vacation

Parental leave

Job summary

Starbucks Coffee Company is looking for a shift supervisor to lead the team with craft and heart, creating a warm, welcoming space for the community. You’ll mentor partners, ensure quality beverages and foods, and maintain safety and standards across shifts.

Join a culture that emphasizes growth, competitive benefits, and a commitment to well-being, with opportunities to develop professionally while serving customers in a neighborhood setting.

Qualifications

• Direct teams and delegate tasks to ensure smooth store operations.
• Ability to learn quickly and adapt to varying shifts and procedures.
• Strong communication skills for customer interactions and team coordination.
• Knowledge of the retail environment and store policies.
• Proven ability to work as part of a team and build relationships.

Responsibilities

• Maintain regular and punctual attendance and be available for flexible hours.
• Provide quality beverages and food to standard recipes or customized for customers.
• Demonstrate cash handling, store safety, and security in line with policies.
• Delegate tasks to other employees and coordinate team efforts across shifts.
• Coach and guide the preparation of drinks and food to meet recipe standards.

Skills

Directing others

Quick learning

Effective communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company is looking for a shift supervisor to lead the team with craft and heart, creating a warm, welcoming space for the community. You’ll mentor partners, ensure quality beverages and foods, and maintain safety and standards across shifts.

Join a culture that emphasizes growth, competitive benefits, and a commitment to well-being, with opportunities to develop professionally while serving customers in a neighborhood setting.