CNA

Catholic Charities Archdiocese of New Orleans; New Orleans (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

FSA, HSA

401k Matching

Company Paid Life Insurance

Wellness Program Incentives

Job summary

A community service organization in New Orleans seeks a Day Center Lead to oversee operations and mentor staff. The role involves training Day Center Technicians, ensuring high-quality care for participants, and managing crisis situations. Ideal candidates will have at least three years of experience with older adults, strong leadership skills, and a CNA license. The position offers a flexible weekly schedule and a comprehensive benefits package including medical, dental, and retirement plans.

Qualifications

• High School Diploma/GED required; Associate Degree in healthcare-related field preferred.
• Current Certified Nursing Assistant License strongly preferred.
• Minimum three years of experience working with older adults in a healthcare setting.

Responsibilities

• Oversees daily operations of Day Center Technicians.
• Coordinates and conducts training sessions for technicians.
• Monitors quality of care and implements improvement initiatives.

Skills

Mentoring and Leadership

Interpersonal Communication

Crisis Management

Quality Assurance

Education

High School Diploma/GED

Associate Degree in healthcare-related field

Tools

CPR Certification

Job description

What You’ll Do

The Day Center Lead serves as a key leadership and supervisory role within the PACE center, overseeing the daily operations and activities conducted by Day Center Technicians. This position is responsible for mentoring, training, and supervising Day Center Technician I and II staff, ensuring high-quality care and adherence to center protocols. The Day Center Lead works closely with the Center Operations Manager and interdisciplinary team to enhance participant satisfaction and care quality.

• Leadership and Supervision: Oversees the daily operations of Day Center Technicians and provides mentoring and coaching to technicians to foster professional growth and high-quality participant care.
• Training and Development: Coordinates and conducts training sessions and in-service education for technicians. Ensures staff compliance with certification requirements and ongoing professional development.
• Participant Care: Oversees and assists with the delivery of personal care services, activities, and meal service, ensuring adherence to care plans and safety protocols.
• Quality Assurance: Monitors and evaluates the quality of care and services provided by technicians. Implements quality improvement initiatives based on participant feedback and care outcomes.
• Crisis Management: Leads and manages responses to unexpected crises or emergencies within the day center, ensuring participant safety and compliance with emergency protocols.
• Interdisciplinary Collaboration: Acts as a liaison between day center staff and the interdisciplinary team, facilitating communication and collaborative care planning.
• Reporting and Compliance: Ensures accurate and timely documentation of care and activities. Monitors compliance with PACE regulations and center policies.
• Facility Management: Assists in maintaining the cleanliness and safety of the facility. Oversees the use and maintenance of equipment and supplies.
• Ability to perform participant transfers and assist with mobility as needed.
• Works with a diverse participant population, including individuals with cognitive and physical impairments.
• Frequent communication with staff, participants, caregivers, and family members.
• Preparation for and management of unexpected crisis situations.

What You’ll Bring

• High School Diploma/GED required; Associate Degree in healthcare-related field preferred.
• Current Certified Nursing Assistant License strongly preferred.
• CPR certification required.
• Minimum three years of experience working with older adults in a healthcare setting, with at least one year in a supervisory or leadership role.
• Proven ability to mentor and lead a team, with strong interpersonal and communication skills.
• Knowledge of PACE program operations and regulations is a plus.
• Safe Handler certification or willingness to obtain upon hire.

Schedule

• Weekly; Flexible

Perks!

• Medical, Dental, Vision
• FSA, HSA
• Indemnity Plans
• 401k Matching
• Company Paid Life Insurance
• Company Paid STD & LTD
• Wellness Program Incentives
• Employee Referral Bonus
• EAP
• Teladoc and sooo much more!

The Catholic Charities Archdiocese of New Orleans is an Equal Opportunity Employer. At the CCANO, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital status, veteran service, genetic information, family or parental status, or any other status in accordance with applicable federal, state and local laws. The CCANO expressly prohibits any form of unlawful employee harassment based on any of the characteristics listed here. Improper interference with the ability of CCANO employees to perform their expected job duties is absolutely not tolerated. The CCANO complies with applicable state and local laws governing non-discrimination in employment in every location in which CCANO has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

All candidates for employment with CCANO must submit to a criminal records check as a condition of employment. New employees will be required to complete a criminal background check prior to employment. Compliance with the State of LA Child Protection Act and Archdiocese Policy on Abuse and Neglect, to provide for the safety and security of all clients served by CCANO programs. Certain programs require additional background checks in addition to the Archdiocesan check. These may include the “State Police Check” and “The Department of Education”.