Lead Clinician

Joi+Blokes; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Joi + Blokes is seeking an experienced Lead Clinician to provide day-to-day clinical leadership and support our advanced practice providers in a growing telemedicine practice. You will promote evidence-based decision-making, coach clinicians, and collaborate across departments to uphold high-quality care.

The role includes direct patient care (~12 hours weekly) and leadership responsibilities, with a focus on hormone-health services and patient safety in a fast-paced, expanding organization.

Qualifications

• Active, unrestricted NP or PA license is required.
• Ability to obtain and maintain licensure in required states.
• Prescribing authority and ability to satisfy controlled-substance requirements.
• Significant clinical experience as NP or PA, telemedicine preferred.
• Experience in hormone health or related fields is advantageous.
• Strong leadership, mentoring, and provider development experience.

Responsibilities

• Provide day-to-day clinical leadership and support advanced practice providers.
• Escalate complex cases, treatment questions, and lab concerns to the Medical Director.
• Promote evidence-based clinical decision-making across the provider team.
• Coach, review cases, and develop providers for independent patient care.
• Collaborate with cross-functional teams to ensure quality and safety.
• Lead regular provider meetings and communicate clinical updates.
• Maintain high-quality telemedicine care and patient-centered service.

Skills

Leadership

Communication

Coaching

Conflict resolution

Clinical judgment

Documentation

Team collaboration

Education

Nurse Practitioner license

Physician Assistant license

Tools

Telemedicine platforms

Documentation systems

Job description

About Joi + Blokes

Joi + Blokes is a rapidly growing telemedicine company focused on personalized hormone health and wellness. We combine evidence-based clinical care with a convenient, patient-centered experience designed to help people feel and function at their best.

About the Role

As we continue to grow, we are looking for an experienced and collaborative Lead Clinician to provide day-to-day clinical leadership, support our advanced practice provider team, and help maintain consistent, high-quality care across the organization.

Key Responsibilities

• Provide accessible day-to-day clinical guidance and support to advanced practice providers.
• Serve as an escalation point for complex cases, treatment questions, critical laboratory results, patient concerns, and other clinical issues.
• Promote consistent, evidence-based clinical decision-making across the provider team.
• Help providers apply clinical protocols appropriately while using sound clinical judgment.
• Support providers through coaching, case review, feedback, and professional development.
• Foster a collaborative, accountable, and supportive clinical culture.
• Facilitate regular provider meetings and communicate relevant clinical updates.

Quality and Performance Oversight

• Monitor provider performance, clinical quality, documentation, patient experience, and adherence to established standards.
• Conduct or oversee routine chart reviews and provide clear, constructive feedback.
• Identify clinical trends, care gaps, training needs, and opportunities for process improvement.
• Support performance-improvement and remediation plans when clinical concerns arise.
• Assist with the review and resolution of patient complaints and clinical escalations.
• Ensure urgent findings and critical laboratory results receive timely and appropriate follow-up.
• Escalate significant clinical, compliance, or patient-safety concerns to the Medical Director and appropriate departmental leaders.

Clinical Programs, Protocols, and Training

• Partner with the Medical Director in reviewing and refining clinical protocols, treatment standards, and decision-support resources.
• Help translate clinical policies and protocols into clear, practical guidance for providers.
• Contribute to clinical education, ongoing training, case discussions, and provider-development initiatives.
• Support the clinical portions of provider onboarding and help evaluate readiness for independent patient care.
• Participate in the development of new clinical services and improvements to existing programs.
• Help ensure clinical practices remain aligned with current evidence, organizational standards, and applicable regulatory requirements.

Clinical Operations and Cross-Functional Partnership

• Collaborate with Provider Operations to evaluate provider capacity, scheduling needs, coverage, workflow concerns, and operational barriers affecting patient care.
• Partner with People Operations on provider coaching, performance documentation, and employee-related processes when appropriate.
• Work with Clinical Compliance to support licensure, credentialing, prescribing requirements, documentation standards, and regulatory readiness.
• Partner with the Medical Director on matters requiring physician oversight or formal clinical authority.
• Communicate provider needs, clinical risks, and improvement opportunities to organizational leadership.
• Participate in departmental planning and other clinical-leadership responsibilities as needed

Direct Patient Care

• Maintain an active patient panel and provide high-quality telemedicine care within the organization’s clinical programs.
• Model strong clinical judgment, communication, documentation, and patient-centered care.
• Maintain familiarity with the day-to-day provider and patient experience.
• Approximately 12 hours per week are expected to be dedicated to direct patient care, with the remaining time focused on clinical leadership and related responsibilities.

Qualifications

• Active, unrestricted Nurse Practitioner or Physician Assistant license.
• Ability to obtain and maintain licensure in the states required by the organization.
• Current prescribing authority and ability to satisfy applicable controlled-substance prescribing requirements.
• Significant clinical experience as an NP or PA; telemedicine experience is strongly preferred.
• Experience in hormone health, men's health, women's health, primary care, functional medicine, or a related specialty is preferred.
• Previous clinical leadership, provider mentoring, or team-lead experience strongly preferred.
• Strong clinical judgment and confidence managing complex or escalated patient-care situations.
• Working knowledge of chart review, documentation standards, quality improvement, and patient-safety practices.
• Strong coaching, communication, and conflict-resolution skills.
• Ability to collaborate effectively with clinical, compliance, operational, and people-focused teams.
• Comfortable working in a fast-paced, growing organization where processes continue to evolve.
• Highly organized, dependable, and able to manage competing clinical and leadership priorities.

What Success Looks Like

• Providers receive timely, consistent, and constructive clinical support.
• Clinical concerns and critical patient-care issues are identified and addressed appropriately.
• Providers demonstrate strong clinical judgment, documentation, accountability, and adherence to established standards.
• Clinical protocols and training resources remain clear, practical, and relevant.
• Provider performance concerns are addressed consistently and collaboratively.
• Clinical leadership, the Medical Director, and cross-functional departments maintain clear communication and shared accountability.
• Patients receive safe, responsive, and high-quality care.

Why Join Joi + Blokes?

You will have the opportunity to shape clinical quality and provider development within a growing telemedicine organization. This role offers a meaningful balance of patient care, leadership, program development, and cross-functional influence while helping expand access to personalized hormone-health services.

Joi + Blokes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.