Lead Clinical Navigator - FT Days | Tulsa LTACH

PAM Health Specialty Hospital of Tulsa; Tulsa (OK); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Benefits

Dental & Vision

EAP (Employee Assistance Program)

FSA/HSA

Life & Disability Insurance

Education Assistance

Supplemental Benefits

Discounts (Auto/Home/Gym)

Travel Discounts

Referral Bonus

401(k) with Employer Match

Paid Time Off

Job summary

PAM Health Specialty Hospital of Tulsa is seeking a Lead Clinical Navigator to be the face of our facility, coordinating marketing and referral efforts to support admissions and discharge planning.

You will train and manage the business development team, cultivate referral relationships with physicians and facilities, and evaluate patients for admission while helping improve customer service and program development.

Qualifications

• Degree from an accredited college or university in a health field, preferably nursing, preferred.
• Current licensure in nursing or respiratory therapy is required.

Responsibilities

• Lead training and management of the business development team including Clinical Liaisons and Physician Liaisons.
• Provide marketing support to clinical liaisons and other team members for sales presentations.
• Cultivate referral relationships and manage assigned territory; perform referral and admission data analysis.
• Collaborate with Admissions, nursing, and other staff to facilitate referrals and admissions.
• Perform patient evaluations for admission and contribute to program development and quality improvement initiatives.
• Maintain relationships with stakeholders including patients, families, physicians, discharge planners, case managers, and payer representatives.

Skills

Marketing experience

Education

Health field degree

Nursing or Respiratory therapy license

Job description

Are you passionate about your career? Results driven? Love helping people? Then we want to speak with you! It’s no secret that here at PAM Health, our results are seen every day in the patients we help. Once you enter our facility, you are PAMily, and we take care of our PAMily. As a Clinical Navigator, you are the face of our hospital. You will meet people at their worst of times, and by sharing our success and the potential success they can reach during their rehab stay with us, they will know they have the potential and support needed to assist them in achieving their goals!
Some things that our hospital can offer YOU as a full-time employee:

• Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
• Comprehensive dental and vision benefits
• Employee Assistance Program, including counseling, legal, and financial service
• Flexible spending (FSA) and health savings (HSA) accounts
• Life and Disability insurance benefits
• Education/In-Service Opportunities including continuing education and tuition assistance
• Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
• Auto, Home, Cell Phone, and Gym Membership discount offerings
• Personal Travel Discounts
• Employee Bonus Referral Program
• 401(k) plans and discretionary employer match
• Generous Paid Benefit Time

Under the direction of the Director of Strategy and Integration, the Lead Clinical Navigator assists in the training and management of the business development team to include Clinical Liaisons, Physician Liaisons, and other individuals as directed. Provides marketing support to clinical liaisons and other business development team members at various hospitals and clinics as needed for sales presentations. Cultivates referral relationships, manages assigned territory, and makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Director of Admissions and admission staff, and well as nursing and other internal and external staff to facilitate the referral conversion. Able to perform patient evaluations for admission to PAM Health. Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction. Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.

• Education and Training: Degree from an accredited college or university in a health field, preferably nursing, preferred. Current licensure in nursing or respiratory therapy is required. Prior marketing and/or rehabilitation/LTACH experience preferred.
• Experience: Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.