Lead Clinical Informatics Systems Adoption Specialist – Oracle Health Nurse Track

Community Health Systems; Franklin (TN); On-site; USD 85,000 - 120,000; Full time

Job summary

Community Health Systems, Inc. seeks a Clinical Informatics Systems Adoption Specialist to lead Oracle Health Cerner training, onboarding, readiness, and workflow adoption across multiple facilities.

You will design role-based curricula, mentor instructors, and support clinicians through go-lives and stabilizations. Travel up to 50% and collaboration with clinical, operational, and informatics teams are key.

Qualifications

• Bachelor’s or Master’s degree in Health Informatics, Information Technology, Allied Health, or related field.
• 7 years of experience in clinical systems training, onboarding, informatics education, or EHR adoption; or 5 years with a degree.
• Oracle Health Cerner nursing workflow training or related experience preferred.

Responsibilities

• Coordinates instructor-led, virtual, simulation-based, and on-demand learning aligned with Oracle Health nursing workflows.
• Designs and facilitates workflow practice and competency validation for high-risk nursing processes.
• Provides advanced end-user support during implementations, upgrades, and go-live events.
• Tracks participation, competency, readiness metrics, and adoption outcomes.

Skills

Instructional design

Adult learning

EHR training

Change management

Stakeholder coordination

Presentation skills

Coaching

Curriculum development

End-user training

Data analysis of training

Education

Bachelor’s or Master’s degree in Health Informatics

Relevant education + Oracle Health expertise

Tools

Microsoft 365

Learning Management System

Content management

Reporting tools

Job description

Job Summary

The Clinical Informatics Systems Adoption Specialist leads Oracle Health Cerner training, onboarding, readiness, workflow adoption, and optimization activities supporting nursing-focused EHR workflows. The role combines advanced Oracle Health application knowledge, nursing workflow expertise, instructional design, competency validation, and change adoption leadership to support safe, consistent system use across multiple facilities. Designs and delivers role-based education, maintains curricula and competency assessments, and supports clinicians during system implementations, conversions, upgrades, enhancements, go-lives, and stabilization periods.

Collaborates with clinical, operational, informatics, application, project, and education teams to ensure training reflects approved workflows and system functionality. Standardizes training methods, mentors adoption specialists and instructors, coordinates super user networks, evaluates adoption outcomes, and resolves complex workflow and learning barriers with limited direction. A nursing license is not required; demonstrated expertise in Oracle Health nursing workflows and clinician training is essential.

50% travel

Essential Functions

Patient & Customer Impact

• Coordinates instructor-led, virtual, simulation-based, and on-demand learning activities aligned with approved Oracle Health nursing workflows and role-based responsibilities to support safe and effective patient care.

• Designs and facilitates realistic workflow practice and competency validation for high-risk nursing processes and assigned Oracle Health solutions.

• Provides advanced end-user support during implementations, conversions, upgrades, optimization initiatives, go-live events, and stabilization activities.

• Supports adoption of approved clinical workflows that improve clinician efficiency, patient safety, care quality, and regulatory compliance

Execution & Accountability

• Independently manages assigned training, onboarding, readiness, and adoption activities with limited supervision.

• Develops and maintains role-based curricula, lesson plans, workflow scenarios, presentations, job aids, and competency assessments.

• Updates learning content to reflect approved conversions, upgrades, enhancements, workflow changes, and optimization decisions.

• Maintains training-content libraries using established content-management and version-control standards.

• Tracks, analyzes, and monitors training participation, competency achievement, readiness metrics, user feedback, and adoption outcomes.

• Maintains required training, workflow-validation, competency, and adoption-support documentation.

Collaboration & Partnership

• Partners with clinical, operational, informatics, application, education, and project stakeholders to support workflow adoption and end-user readiness.

• Coordinates super-user engagement and targeted support activities for departments, specialties, or workflows requiring additional assistance.

• Represents training, competency, readiness, and adoption considerations in project, workflow, testing, implementation, and optimization discussions.

• Shares expertise, provides consultation, and supports professional growth of fellow adoption specialists through coaching, knowledge sharing, and best-practice guidance.

• Communicates training, workflow, readiness, and adoption concerns through established stakeholder and governance channels.

Improvement & Innovation

• Conducts workflow assessments to identify training gaps, workflow variation, adoption barriers, and opportunities to improve system utilization.

• Evaluates learning content and revises educational materials based on user feedback, workflow changes, competency outcomes, and adoption results.

• Uses validated workflow findings to enhance training materials, competency assessments, workflow guides, and end-user support resources.

• Evaluates training effectiveness and recommends improvements to educational strategies, workflow reinforcement approaches, and sustainment activities.

• Supports workflow optimization and continuous-improvement initiatives through education, adoption, and change-support activities

Stewardship, Quality & Integrity

• Supports compliance with organizational standards, approved workflows, policies, regulatory requirements, and documentation expectations.

• Identifies, documents, and communicates readiness, workflow, training, and adoption risks through established governance and project processes.

• Supports workflow-validation and testing activities and communicates outcomes through approved channels.

• Distinguishes educational concerns from workflow, access, configuration, application, or technical issues and escalates concerns appropriately.

• Maintains the integrity, accuracy, and confidentiality of training, competency, readiness, testing, and adoption documentation.

Expertise & Leadership Influence

• Serves as a trusted subject matter expert for Oracle Health nursing workflows, user adoption, training readiness, and workflow optimization.

• Provides consultation and guidance regarding workflow adoption, educational strategies, readiness planning, and competency development.

• Influences clinical adoption and workflow standardization through expertise, education, collaboration, and relationship building rather than positional authority.

• Serves as a trusted resource for clinical leaders, informatics partners, educators, and stakeholders regarding workflow adoption and end-user enablement strategies.

• Contributes to enterprise training standards, adoption practices, competency frameworks, and continuous-improvement efforts.

Qualifications

• Bachelor’s or Master’s degree in Health Informatics, Information Technology, Allied Health, or a related field required (a combination of relevant education, Oracle Health expertise, and experience may be considered in lieu of a degree)

• 7 years of experience in clinical systems training, onboarding, informatics education, or EHR adoption, including advanced experience with Oracle Health nursing workflows required; OR 5 years of relevant experience with a Bachelor’s or Master’s degree required

• Preferred Experience:

• Oracle Health Cerner nursing workflow training, implementation or conversion support, EHR upgrade, enhancement, or optimization support, curriculum and competency-assessment development, go-live and stabilization support, end-user workflow validation or test-script execution, super-user or clinical-champion coordination, training, readiness, or adoption measurement

Knowledge, Skills and Abilities

• Advanced knowledge of instructional design and adult-learning practices.

• Strong EHR training, facilitation, presentation, coaching, and communication skills.

• Strong understanding of nursing EHR workflows and role-based system use.

• Ability to create curricula, workflow scenarios, job aids, and competency assessments.

• Ability to assess the training and workflow impact of conversions, upgrades, enhancements, and optimizations.

• Working knowledge of end-user workflow validation and test-script support.

• Ability to document findings, elevate concerns, and distinguish training issues from technical or configuration issues.

• Knowledge of change-management, readiness, adoption, and sustainment practices.

• Strong analytical skills for interpreting training, competency, adoption and post-go-live performance data.

• Strong stakeholder coordination and relationship-management skills.

• Advanced proficiency with Microsoft 365, learning-management systems, reporting tools, and content-management practices.

• Ability to independently manage assigned initiatives and mentor junior team members.

• Excellent written, presentation, and leadership communication skills.

Licenses and Certifications

• Relevant Oracle Health/Cerner certification, proficiency, or verified application expertise - Preferred

• Instructional design, adult learning, change-management, or training certification - Preferred

• RN, LPN, RT, PharmD, or similar - Not Required

50% travel

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.