Lead, Clinical

West Georgia Eye Care Center PA; Columbus (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

West Georgia Eye Care Center PA is seeking a Clinical Lead to guide the clinical staff across ophthalmology services. You will provide administrative, managerial, and clinical oversight to ensure high-quality patient care.

Responsibilities include supervising staff, mentoring clinicians, coordinating clinical activities, and leading quality improvement efforts. A COA certification and five years in supervision are required, with travel between clinic locations as needed.

Qualifications

• High school diploma or equivalent.
• Valid and active Driver’s License.
• Five years of experience in clinical operations supervision.
• Certified Ophthalmic Assistant.
• Proficiency in all aspects of ophthalmic care.
• Demonstrated ability to motivate and train professional staff.

Responsibilities

• Provide leadership and direction to clinical staff, fostering a positive and collaborative working environment.
• Mentor and support team members to enhance their clinical skills and development.
• Oversee and coordinate clinical activities to ensure adherence to protocols, standards, and guidelines.
• Monitor and evaluate the quality of patient care provided by clinical staff.
• Collaborate with other healthcare professionals to ensure coordinated patient care.
• Participate in care planning and decision-making processes.
• Develop and implement training programs for clinical staff on new protocols, technologies, and best practices.
• Conduct regular educational sessions to enhance the skills of the clinical team.
• Implement and monitor quality assurance programs to identify areas for improvement in patient care.

Skills

Leadership

Team mentorship

Communication

HIPAA compliance

Clinical supervision

Education

Certified Ophthalmic Assistant (COA)

High school diploma or equivalent

Tools

EMR systems

Ophthalmic devices

Job description

Job Type

Full-time

Description

Position Summary:

The Clinical Lead serves as a key figure in the healthcare team, providing leadership and guidance to clinical staff to ensure the delivery of high-quality patient care. This role involves a combination of administrative, managerial, and clinical responsibilities.

Essential Functions and Responsibilities:

• Provide leadership and direction to clinical staff, fostering a positive and collaborative working environment.
• Mentor and support team members to enhance their clinical skills and professional development.
• Oversee and coordinate clinical activities to ensure adherence to established protocols, standards, and guidelines.
• Monitor and evaluate the quality of patient care provided by clinical staff.
• Collaborate with other healthcare professionals to ensure seamless and coordinated patient care.
• Participate in care planning and decision-making processes.
• Develop and implement training programs for clinical staff, keeping them informed about new protocols, technologies, and best practices.
• Conduct regular educational sessions to enhance the skills of the clinical team.
• Implement and monitor quality assurance programs to identify and address areas for improvement in patient care.
• Participate in audits and assessments to ensure compliance with regulatory standards.
• Contribute to the development and review of clinical policies and procedures.
• Ensure that clinical practices align with industry standards and regulatory requirements.
• Facilitate effective communication within the clinical team and with other departments.
• Serve as a liaison between clinical staff and senior management.
• Advocate for the needs and preferences of patients, ensuring their voice is heard in the care planning process.
• Address patient concerns and complaints in a timely and effective manner.
• Maintain regular, reliable, and punctual attendance in accordance with company policies and departmental scheduling requirements.
• Perform all other duties as assigned.

Requirements

Minimum Qualifications:

• High school diploma or equivalent.
• Valid and active Driver’s License.
• Five years of experience in clinical operations supervision.
• Certified Ophthalmic Assistant.
• Proficiency in all aspects of ophthalmic care.
• Demonstrated ability to motivate and train professional staff.

Skills and Abilities:

• Training in HIPAA requirements and maintaining patient confidentiality.
• In-depth knowledge of clinical best practices and regulatory requirements.
• Strong leadership and interpersonal skills.
• Excellent organizational and time-management skills.
• Effective verbal and written communication skills.
• Knowledge and ability to use computers and related technology efficiently.
• Knowledge of medical terminology and abbreviations.
• Commitment to continuous quality improvement.

Physical Requirements:

• Ability to travel between clinic locations as needed.
• Must be able to walk and stand for extended periods of time.
• Must be adaptive to frequent transitions between standing and sitting.
• May need to walk up and down stairs.
• Visual acuity for reading, writing, and typing information on screens and paper.
• Adequate hearing for understanding inquiries and conversations.
• Must be able to add support for elderly patients getting in and out of exam chairs.
• Lift, carry and push up to 30lbs.