Lead Client Care Supervisor — Housing & Family Services

Childrensrescuefund; New York (NY); On-site; USD 85,000 - 90,000; Full time

Job summary

Children’s Rescue Fund in New York, NY seeks a Client Care Supervisor (House East) to oversee a team of Client Care Coordinators serving homeless families. You will supervise clinical assessments, plan services, and ensure coordinated care with social workers, government agencies, and community partners.

The role requires NY LCSW, 3–5 years in social services, and at least 2 years of supervision, with strong communication and leadership skills.

Qualifications

• Licensed clinical social worker in NY state required.
• 3–5 years in social services, counseling, crisis intervention, housing or homeless services.
• At least two years of supervisory experience in social services.
• Experience with diverse cultures; strengths-based, family-centered practice preferred.

Responsibilities

• Supervise Client Care Coordinators to meet program objectives and funder requirements.
• Guide staff in development and achievement of program goals.
• Handle administrative, operational, and programmatic issues affecting staff.
• Assign cases for immediate assessment and ongoing shelter case management.
• Ensure timely completion of comprehensive bio psychosocial assessments for all clients.
• Collaborate with multi-disciplinary teams to enhance client engagement and service quality.
• Coordinate mental health services and ensure clear CCC reporting of findings.
• Liaise with DHS and community organizations to advocate for clients and facilitate referrals.
• Develop group work to address family issues and life skills; ensure timely documentation.

Skills

LCSW

Supervisory experience

Client assessment

Bio-psychosocial assessment

Interagency collaboration

Spanish language

Education

LCSW license (NY)

Tools

MS Office

Outlook

Excel

PowerPoint

Adobe

Job description

Children’s Rescue Fund in New York, NY seeks a Client Care Supervisor (House East) to oversee a team of Client Care Coordinators serving homeless families. You will supervise clinical assessments, plan services, and ensure coordinated care with social workers, government agencies, and community partners.

The role requires NY LCSW, 3–5 years in social services, and at least 2 years of supervision, with strong communication and leadership skills.