Lead Cleaner

ABM Industries; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM in Charlotte, NC is seeking a reliable Lead to coordinate daily facility operations, delegate tasks, and supervise the cleaning crew in the absence of the Manager.

The Shift Leader ensures safety and quality by following policies, training new hires, maintaining equipment and supplies, and reporting issues to management.

This hands-on role requires strong organization and communication to keep buildings clean and compliant while supporting overall client satisfaction.

Qualifications

• Must be 18 years of age or older.
• High school diploma, GED, or college degree not required.

Responsibilities

• Follow assigned work schedules, route cards as directed. Report any barriers.
• Provides leadership and direction to team members.
• Provides open communication between field employees and management, monitors and documents client communications.
• Assists with making daily and weekly work schedules
• Oversee and perform cleaning operations in assigned building
• Takes care of keys and access cards for the property
• Reports damaged, broken and out of work features/items
• Oversee and perform additional service requests (tag job) in assigned building
• Oversees quality of jobs and confirms completion with Area Manager.
• Provides training for all new hires assigned to the building in accordance with onboarding procedures.
• Completes and validates any time records for regular or subcontractor employees.
• Checks supplies, equipment, and chemicals weekly.
• Miscellaneous duties as assigned.

Skills

Leadership

Communication

Customer service

Job description

We are looking for a reliable and experienced Lead to ensure all facility operations follow policies and procedures. They coordinate daily operations by delegating job assignments and providing guidance. A Lead provides supervision at an assigned location when the Manager is not present. The Shift Leader demonstrates established standards to keep the buildings/facilities clean and safe for all workers and customers. This role involves operating specialized equipment, handling cleaning chemicals, and supporting general janitorial duties as needed.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.

• Any additional certifications, trainings needed by site type.
• Follow assigned work schedules, route cards as directed. Report any barriers.
• Provides leadership and direction to team members.
• Provides open communication between field employees and management, monitors and documents client communications.
• Assists with making daily and weekly work schedules
• Oversee and perform cleaning operations in assigned building
• Takes care of keys and access cards for the property
• Reports damaged, broken and out of work features/items
• Oversee and perform additional service requests (tag job) in assigned building
• Oversees quality of jobs and confirms completion with Area Manager.
• Provides training for all new hires assigned to the building in accordance with onboarding procedures.
• Completes and validates any time records for regular or subcontractor employees.
• Checks supplies, equipment, and chemicals weekly.
• Miscellaneous duties as assigned.

Required:

• Must be 18 years of age or older
• A high school diploma, GED, or college degree is not required

Preferred:

• -1 year of similar work experience
• - 1 year of customer service experience
• - 1 year of lead or supervisory experience
• - Valid Driver's license