Lead Claims Clerk

Palmetto GBA, LLC; South Carolina; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Subsidized health plans

401k retirement plans

Life Insurance

Paid Time Off (PTO)

On-site cafeterias and fitness centers

Education Assistance

Service Recognition

National discounts

Job summary

Palmetto GBA, a subsidiary of BlueCross BlueShield of South Carolina, seeks a Lead Claims Clerk for on-site work in Columbia, Augusta or Florence. The role assists management, mentors staff and ensures proper processing of claims in line with standards.

Requirements include a High School Diploma and 4 years in a claims operations environment, with strong organizational, discretion and accuracy. Hours are 8:00 AM–5:00 PM, Mon–Fri, with a comprehensive benefits package.

Qualifications

• High School Diploma or equivalent required.
• 4 years of experience in a claims operations environment, including data entry.

Responsibilities

• Assemble and distribute electronic and hard copy claims to support staff.
• Process edits and resolve errors through claims editing software.
• Document errors and other information throughout processing.
• Assist staff with questions during processing.

Skills

Organizational skills

Judgment

Customer service

Discretion

Attention to detail

Typing speed 5000 KSPH

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

## Lead Claims ClerkApply: On-site: Columbia, South Carolina: Augusta, Georgia: Florence, South Carolina: Full time: Posted 2 Days Ago: End Date: September 22, 2026 (4 days left to apply): R1052267# **Summary**Assists management in the planning, coordination, and assignment of work across staff. Trains new staff, and assists staff with the proper processing methods. May screen, code and key claims in claims system.# **Description**Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but we've been part of the national landscape for more than seven decades, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies, allowing us to build on various business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!**Position Purpose:** Assists management in the planning, coordination, and assignment of work across staff. Trains new staff, and assists staff with the proper processing methods. May screen, code and key claims in claims system.**Logistics:** **Palmetto GBA** **– one of BlueCross BlueShield's South Carolina subsidiary companies.****Location:** This position is full-time (40 hours/week), Monday-Friday, from **8:00AM to 5:00PM**, and will be onsite at one of the following locations: **2743 Perimeter Pkwy, Augusta, GA 30909; 200 N Dozier Blvd, Florence, SC 29501; or 17 Technology Cir, Columbia, SC 29203.*** **Sponsorship:** This position is not eligible for sponsorship now or in the future.**What You’ll Do:*** Assembles and distributes electronic and hard copy claims to support staff. May screen, code and key claims to ensure proper and accurate adjudication of claims in accordance with departmental standards for quality and production, contract regulations, policies and guidelines.* 4Processes edits and resolves errors through claims editing software.* Collects, sorts, and delivers completed claims to the appropriate area.* Documents errors and other important information throughout claims processing.* Assists support staff with questions throughout processing.**To Qualify for This Position, You'll Need the Following:*** **Required Education:** High School Diploma or equivalent.* **Required Work Experience:** 4 years of experience in a claims operations environment to include data entry experience.* **Required Skills and Abilities:*** Organizational, judgment, and customer service skills.* Ability to handle confidential or sensitive information with discretion.* Flexibility to perform multiple functions, strong judgment and attention to detail. Proficient spelling, punctuation, and grammar.* **Required Software and Tools:** Microsoft Office. Ability to type a minimum of 5000 KSPH and proficient with numeric keypad.**We Prefer That You Have the Following:*** **Preferred Software and Other Tools:** Intermediate in word processing, spreadsheet applications, and database software.**Our Comprehensive Benefits Package Includes the Following:**We offer our employees great benefits and rewards. You will be eligible to participate in the benefits for the first of the month following 28 days of employment. * Subsidized health plans, dental and vision coverage* 401k retirement savings plan with company match* Life Insurance* Paid Time Off (PTO)* On-site cafeterias and fitness centers in major locations* Education Assistance* Service Recognition* National discounts to movies, theaters, zoos, theme parks and more**What We Can Do for You:**We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.**What To Expect Next:**After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.**Equal Employment Opportunity Statement**BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.If you need special assistance or an accommodation while seeking employment, please email [e-mail] or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.