Lead, Center Store

Family Fare, LLC; Elkhart (IN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Total Rewards benefits package

Job summary

SpartanNash in Elkhart, IN is seeking a hands-on Department Manager to lead daily department operations in a retail store, ensuring staff coverage, training, scheduling, and adherence to company standards.

You will manage inventory, supervise a team, align with ads and promotions, enforce food safety, and drive performance using weekly plans and KPIs, while developing associates and meeting goals.

Qualifications

• High School Diploma or GED required.
• 0–2 years of retail experience preferred.
• Strong written and verbal communication skills.
• Good organization, prioritization, decision-making and problem solving.
• Leadership abilities with hands-on management style.
• Knowledge of retail store operations and systems.
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint.
• Spanish communication is highly desirable depending on location.

Responsibilities

• Lead day-to-day department operations in a retail store to meet company goals and KPIs.
• Order and maintain inventory; apply markdowns to minimize loss and ensure freshness.
• Validate received orders for amount, quality, and condition; store properly.
• Supervise a team for stocking, production, and other tasks to ensure quality and timing.
• Ensure familiarity with store products, ads, and promotions; support weekly flight plans.
• Assist with scheduling, labor control, overtime, and payroll for the department.
• Enforce food safety, safety, cleaning expectations and guest experience guidelines.
• Attend daily huddles and meetings; participate in district/company level meetings as required.

Skills

High School Diploma

Retail experience

Leadership abilities

Communication skills

Organizational skills

Retail operations knowledge

Microsoft Office

Spanish (desirable)

Education

High School Diploma or GED

Tools

Excel

Word

Outlook

PowerPoint

Job description

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.

Location: 3900 East Bristol Street - Elkhart, Indiana 46514

Position Summary

This role is responsible to lead the day-to-day activities of the department operations in a retail store, ensuring the associates are trained, the department is fully staffed, operating at company standards, and meeting all company goals and key performance indicators.

Here’s what you’ll do:

• Be responsible to order and maintain inventory in your department, including proper markdown procedures to minimize known loss while utilizing inventory control procedures to ensure product freshness and quality.
• Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas.
• Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.
• Maintain familiarity with all products carried in the department as well as throughout the store.
• Know the ad items, special prices, coupon deals or other features, that apply to the store's sales and rewards programs.
• Assure that the weekly and period Flight Plan are communicated and executed to company expectations and timeline.
• Follow company policies and timelines using the required tools and software to manage scheduling, according to forecasted guidelines.
• Support the department manager in implementing and maintaining work schedules, labor control, overtime control, and payroll expense for the department.
• Implement Our Winning Recipe and model our core values and competencies.
• Support the department manager in being responsible for department management including staffing, training, performance management, and career development of associates.
• Support the department manager in developing and monitoring department goals.
• Support the department manager in developing and monitoring department forecasts, as required.
• Attend and participate in daily huddles, manager meetings, as well as district and company level meetings via phone, online, or in person, as required.
• Maintain a clean, attractive, and well stocked department, by using structure of the day guidelines, as well as executing "Prime Time" standards.
• Assure that all food safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.
• Assure that all safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.
• Support the department manager in developing and implementing a plan that results in meeting company goals and key performance indicators.
• Perform daily cycle count.
• Monitor daily, weekly and monthly programs for date checking and shelf cleaning.
• Follow all PPE and Safety Guidelines.
• Follow all Food Safety and Cleaning Expectations.
• Follow Guest Experience Guidelines.
• May be assigned tasks in other departments based on customer experience need.
• Additional responsibilities may be assigned as needed.

Here’s what you’ll need:

• High School Graduate (Required) or Equivalent (GED).
• 0-2 years of retail experience preferred.
• Strong written and verbal communication, and bookkeeping skills.
• Good organization, prioritization, decision-making, problem solving and conflict management skills.
• Strong leadership abilities with capability to work in a hands‑on environment.
• Good strategic planning and business acumen skills.
• Good knowledge of retail store operations; knowledge of retail management systems.
• Suggestive Selling/Knowledge of Products preferred.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Depending on company location, ability to communicate in Spanish is highly desirable.

Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two‑way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position.

C&S Wholesale Grocers, LLC is a leader in food solutions across the United States. Established in 1918, C&S had its start as a supplier to independent grocery stores. Today, the C&S family of companies - including Grocers Supply, Hansen Distribution Group, FreshKo Produce Services, The Davidson Specialty Food Group and SpartanNash - delivers innovative supply chain solutions, products and services to chain, independent and military customers from 60 distribution centers nationwide. C&S offers a comprehensive range of products for every aisle of the grocery store, from fresh produce to household goods, including within our private label portfolio. C&S operates more than 200 corporate‑run grocery stores primarily under the banners: D&W Fresh Market, Grand Union, Family Fare, Martin's Super Markets and Piggly Wiggly. C&S is deeply committed to corporate citizenship, actively supporting various charitable causes that help enrich and feed our communities.