Lead Catering to You Associate - Full Time - Day

Hackensack Meridian Health; Neptune City (NJ); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health is seeking a Catering to You Associate to supervise meal service and patient dining associates. You will coach staff on customer service, menu accuracy, and workflow while supporting the Patient Services and Director of Food and Nutrition.

The role requires leading the team in the absence of FAN Managers, maintaining sanitation standards, and ensuring timely service. Strong communication and teamwork are essential in this hospital setting.

Qualifications

• High School diploma or GED required.
• Strong communication and interpersonal skills.
• Experience in healthcare food service is a plus.

Responsibilities

• Lead meal services as supervisor in absence of FAN Managers.
• Onboard and train new hires in the FAN department.
• Coach team members on performance and safety practices.
• Ensure timely meal service, sanitation, and regulatory compliance.

Skills

Strong communication

Team leadership

Interpersonal skills

Documentation

Education

High School diploma or GED

Tools

EPIC

Google applications

PeopleSoft

eFinance

Job description

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. Perform Catering to You Associate role, supervise meal service and patient dining associates in the absence of, or in addition to any Food and Nutrition Managers. Maintain timely meal service deadlines, sanitation and regulatory compliance in the Food and Nutrition department. Coach team members on customer service skills, menu accuracy and workflow; support the Patient Services and Patient Dining Managers and Director of Food and Nutrition Department in the day to day operations.

Responsibilities

• Lead meal services as supervisor in the absence of, or in addition to any Food and Nutrition Managers, Performs tasks needed to open or close the department.
• Perform duties of Patient Dining/Catering to You Associate (PDA) as scheduled.
• Adjusts PDA daily assignment schedule, delegating tasks as needed to ensure timely meal service, pantry stock delivery, menu selections and kitchen sanitation.
• Maintain current and accurate information for each patient/unit.
• Document food temperatures, refrigerator/freezer temperature logs, eye wash station log, 3-compartment sink and sanitation bucket logs and execute necessary corrective actions.
• Quality control: Ensures high risk tray log and allergy log are completed at each meal.
• Conduct daily associate team meetings (Gr8 Start) following guidelines and template; reinforce Safety moment, communicate news and updates.
• Safety and Infection Control: performs hand washing appropriately and supervises staff to ensure proper hand washing, hair net and glove and knife use.
• Sanitation: supervises staff during food preparation, receiving, storage, labeling and restocking after meal service. Ensures kitchen area, refrigerators and storage areas, pots, pans, contact surfaces, dish room, floors and equipment are clean, proper disposal of garbage.
• Onboards and trains new hires.
• Coach team members on job performance.
• Performs Tray Accuracy checks and Shadow Reports as directed or needed.
• Attend and participate in department meetings and staff development programs.
• Completes OneLink reports as needed (injuries, maintenance work orders, complaints, compliments).
• Communicates issues (staffing, equipment, safety, job performance) to appropriate managers.
• Interacts with department and facility team members, patients, administration, and visitors.
• Coordinates with EVS and maintenance requests for restroom and cafe cleanliness.
• Answers, places and transfers telephone calls, records and relays messages.
• Maintains professional communication within the FAN department and between the FAN department and other hospital departments.
• Participates in interviews as requested.
• Timekeeping for team members in the payroll system as assigned.
• Other duties and/or projects as assigned.
• Adheres to HMH`s Organizational and Managerial competencies and standards of behavior
• Lifts a minimum of 50 pounds, pushes and pulls a minimum of 50 pounds, and stands a minimum of 4 hours a day.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Strong communication and interpersonal skills.
• Must meet and maintain the expectation of competency in his or her practice dependent upon the specific work environment.
• Demonstration of age appropriate implementation of care delivered to patients/team members as specified by the department's scope of services.

Education, Knowledge, Skills And Abilities Preferred

• Computer skills (Google applications, GMail, EPIC, PeopleSoft, eFinance,) are preferred, but not a requirement as training provided as part of the orientation process.
• Food Service experience in a healthcare facility.
• Knowledge of sanitation and safety guidelines.
• Willing and able to work well within a team environment.
• Therapeutic diet knowledge.

Compensation

Minimum rate of $23.13 Hourly

Job Duties

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.