Lead Cashier (Last Chance Lodge)

Solitude Mountain Ski Area LLC; Solitude (MD); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Free Solitude season pass

Lift ticket discounts

Medical, dental, vision insurance

401(k) with company match

Employee assistance program

Job summary

Alterra Mountain Company is seeking a Lead Cashier for Solitude's Last Chance Lodge to handle POS transactions, greet guests, and ensure accurate pricing while maintaining a friendly, professional atmosphere in a dynamic mountain resort environment.

The role requires flexibility, the ability to stand long hours, and a focus on excellent guest service. Training and opportunities to work with the restaurant team are provided in a supportive, team-oriented culture.

Qualifications

• Positive attitude and strong work ethic required.
• Able to stand for long periods and lift up to 40lbs.
• Willing to work flexible schedules including holidays/weekends.
• High school diploma or equivalent preferred.
• Demonstrate customer service knowledge to meet Solitude’s standards.
• Ability and willingness to collaborate.
• Possession/maintenance of state-required licenses such as Food Handler’s Permit.
• Ability to multitask.
• Strong organization and time management skills.

Responsibilities

• Handle payments (cash, check, or card) for items and services.
• Process transactions and ensure accurate pricing in POS.
• Greet customers in a friendly manner and answer questions.
• Scan coupons and staff discounts at register.
• Verify age for alcohol purchases.
• Issue receipts, refunds, and credits.
• Count cash at start of shifts and ensure adequate change.
• Maintain cleanliness of checkout areas and stock areas.
• Assist guests with mountain information and directions.
• Support restaurant staff and follow company policies.
• Train other cashiers and bussers as needed.
• Assist supervisor with staff scheduling.

Skills

Positive attitude

Stand for long periods

Flexible schedules

High school diploma preferred

Customer service knowledge

Collaboration

Food handler license

Multitasking

Organization & time management

Education

High school diploma or equivalent

Job description

Seasonal JOB TITLE: Lead Cashier DIVISION: Food and Beverage REPORTS TO: Restaurant Supervisor LOCATION: Last Chance Lodge CLASSIFICATION: Full-time/ Seasonal/ Hourly POSITION: Solitude is looking for a friendly and outgoing individual who thrives in the mountain scene! The beautiful mountain view in our food and beverage locations will surely liven up your work environment here at Solitude. The Food and Beverage Cashier is responsible for entering all purchases into P.O.S and collect proper payment for purchases.

SPECIFIC JOB REQUIREMENTS:

• Positive attitude and a strong work ethic are a must.
• Capable of standing for long periods of time and lifting up to 40lbs.
• Willing to work flexible work schedules that may include holidays and weekends.
• High school diploma or equivalent - preferred.
• Demonstrate knowledge of customer service to execute Solitude’s standards.
• Ability and willingness to collaborate.
• Ability to obtain and maintain current, valid state-required licenses and or certifications such as Food Handler’s Permit and Sips & Tips.
• Ability to multitask.
• Organization and time management skills are a must.

JOB DUTIES AND RESPONSIBILITIES:

• Responsible for taking money in the form of cash, check, or credit card from patrons in exchange for food or services.
• Scan items, provide customer with change and process card transactions.
• Ensure pricing is correct in the P.O.S.
• Greet customers in a respectful and friendly manner.
• Scan coupons and employee Solibucks at register.
• Ask for customer’s ID to confirm identity that they are 21 years of age or older when purchasing alcohol.
• Issue receipts, refunds, and credits.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Change receipt paper as needed.
• Resolve amount discrepancies.
• Clean up checkout area with damp cloth and disinfectant.
• Answer customers' questions and get a manager if answer doesn't solve the issue.
• Stock deli cooler and beverages in designated areas.
• Maintain cleanliness in the dining room, including bussing and cleaning tables, windows, and floors.
• Responsible for trash and recycling removal and disposal.
• Provide guest service while bussing tables to include answering guest questions for mountain information, directions, restaurant information, etc.
• Support restaurant staff with any other task that is needed to be done.
• Follow company policy and procedures as set forth in the handbook.
• Ability to train other cashier and busser attendants.
• Support Supervisor with staff scheduling.

EQUAL OPPORTUNITY EMPLOYMENT Solitude Mountain Resort is an equal opportunity employer. It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race, religious creed, color, gender, gender identity, gender expression, national origin, ancestry, citizenship, nationality, age, physical disability, mental disability, medical condition, marital status, pregnancy, sexual preference, sexual orientation, genetic information, veteran status, or any other characteristic protected by applicable state or federal law. The Company makes all employment decisions, including selection, training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses. Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities. If you require an accommodation during the selection process, please contact Human Resources at [e-mail].

Perks of Working Here:

Work & Play in the Mountains:

• Embrace the stunning Wasatch Mountains.
• Connect with fellow mountain enthusiasts.

Benefits:

• Access to select Alterra Mountain Company Destinations.
• Free Solitude season pass for you and eligible dependents.
• Discounts on solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.

Other Perks:

• Comprehensive medical, dental, vision, and life insurance for eligible employees
• Pro deals with outdoor brands.
• Generous 401(k) plan with company match.
• Free counseling service through Employee Assistance Program.

Solitude Mountain Resort provides staff members with healthy and positive work experience in a setting that fosters camaraderie and a feeling of being “part of the family.” We are committed to our philosophy of the “Three Circle Model,” which promotes taking care of the guest, taking care of the company, and taking care of each other. Not only does our commitment to this philosophy keep our guests returning year after year, but our staff members as well. It is our desire that staff members enjoy their work, while also taking the time to enjoy the great activities available in our breathtaking, natural environment. We like to have fun while providing world‑class guest service and memorable experiences to our guests and each other.

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