Lead Cashier: Guest Experience & Loyalty

Ulta; Lodi (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Life and disability benefits

Job summary

Ulta Beauty is seeking a Lead Cashier to oversee guest transactions, cashwrap standards, and training of new cashiers. The role emphasizes loyalty results, guest experience, and team leadership within store operations.

The position requires a passion for customer service, the ability to train others, and strong collaboration with the leadership team to maintain store excellence and drive sales. Flexibility for a varied schedule is needed.

Qualifications

• High school diploma is preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty and shrink.
• Ensure each guest receives exceptional service by greeting and engaging guests and recommending Ulta Beauty products and services.
• Handle sales, refunds, and exchanges with courtesy.
• Pair guests with a cosmetician for makeup applications, skincare analysis, and product demonstrations to drive sales and guest experience.
• Book appointments for services and in-store events to deliver an unrivaled guest experience while meeting sales goals.

Skills

POS proficiency

Communication

Teamwork

Independent work

Customer relations

Stress management

Education

High school diploma

Job description

Ulta Beauty is seeking a Lead Cashier to oversee guest transactions, cashwrap standards, and training of new cashiers. The role emphasizes loyalty results, guest experience, and team leadership within store operations.

The position requires a passion for customer service, the ability to train others, and strong collaboration with the leadership team to maintain store excellence and drive sales. Flexibility for a varied schedule is needed.